[This review was collected as part of a promotion.] sound cnx at highest level is incredbile...don't use that level on a walk or run, you will never hear the truck honking at you. Sound quality is a little lite compared to other bose product, just feels it sounds thin, the reason for 4 out of 5 stars
I really like these Bose for music only. They are terrible for talking on. Very comfortable. Do not buy for talking only if listening to music.
Response from bose.comBy nicole leboeuf, Global Customer Service, November 16, 2020
Hi Honey,
We're glad to hear that you are impressed with the acoustic package, that provides these earbuds with incredible audio.
I'm sorry to read that you have encountered an issue with using the earbuds to talk. These steps here https://bose.life/3pBtXaz will resolve this for you.
[This review was collected as part of a promotion.] I've been using this ear buds for a couple of months now, they are very nicely made, quality is top notch, just wish you could make an extra small ear piece.
[This review was collected as part of a promotion.] Got these a month ago. The noise cancellation and fit is pretty awesome. Missing volume control is a major down. Allowing to use with atleast 2 - phone and laptop at the same time would have been much required. Also, the fact that its control options/management is pretty much using the app is not much appealing as I am at a loss when using it with laptop.
[This review was collected as part of a promotion.] I’m satisfied with the noise cancelling. The fit is adequate for my ears. Would like to have volume control capability added and a smaller storage case.
Response from bose.comBy nicole leboeuf, Global Customer Service, December 2, 2020
Hey there! I'm pleased to hear you love the noise-cancellation and fit of these earbuds. Volume control is handled by your source device or alternatively enable the touch control feature in the settings of the Bose Music app, and the case is specifically designed for optimal performance. We appreciate your feedback for product improvement but please reach out if you have further queries, we'd love to answer them.
[This review was collected as part of a promotion.] Even though they are a little larger than other competitors models, they are very comfortable to wear. The noise cancelling aspect is phenomenal. The only thing I wish was that the base and lower end tones were better, but I don’t think it’s possible in a pair of earbuds, regardless of brand. Overall, still very satisfied