Customer reviews from bose.com
Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Posted by: Steve
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] Impressive but still have trouble with falling out at times! May need something around them so I don’t lose it when I travel! Much better than AirPods or AirPod pro!
Written by a customer while visiting bose.com
Posted by: Mose
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] The good:
One month in I am generally very happy with these earbuds. I am an avid runner and they stay in place and remain comfortable whether on the streets or on a treadmill. The noise cancelling is pretty remarkable. Sound is great!
One month in I am generally very happy with these earbuds. I am an avid runner and they stay in place and remain comfortable whether on the streets or on a treadmill. The noise cancelling is pretty remarkable. Sound is great!
The not so good:
Switching between devices is clumsy and the app often can't recognize the buds even when connected to a device and confirmed in the bluetooth menu. This is fixed by putting the buds back in the case and starting over. While comfortable, they are pretty big bulky. The touch controls work accurately but no volume control is a bit of a hassle.
Switching between devices is clumsy and the app often can't recognize the buds even when connected to a device and confirmed in the bluetooth menu. This is fixed by putting the buds back in the case and starting over. While comfortable, they are pretty big bulky. The touch controls work accurately but no volume control is a bit of a hassle.
Hopefully the buggy connectivity / app and volume control can be fixed over time via software/firmware updates.
Written by a customer while visiting bose.com
Posted by: KValve
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had my QC Earbuds for about a month. I like them much, much more than my Apple Airbuds. Very good, but not perfect, noise cancellation. They are just earbuds after all. Incredible sound as expected. It took me a little while to figure out how to insert them properly. Yes, there’s is a right way to do it. Once I figured that out they have been awesome. Expensive, no surprise there, but worth it. Highly recommended!
Written by a customer while visiting bose.com
Posted by: maya
Gender:Female
Length of ownership:1 week
Verified Purchase:Yes
[This review was collected as part of a promotion.] need more color choices please; don’t use it that much only when i walk to prevent damage to middle ear and my sense of hearing
Written by a customer while visiting bose.com
Posted by: Bambam
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] That is the best earbuds I have another boss before but now amazing
Written by a customer while visiting bose.com
Posted by: Marcus
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought mine about 3 weeks ago and I love the sound, my only problem is the fit. None of the different ear plugs fit right for my ear. I know there's no way to please everyone and it's a real shame that they fall out whenever i move anywhere so I am not pleased with that.
Written by a customer while visiting bose.com
Posted by: John M
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
I looked forward to my first pair of BOSE headphones based off my past experiences listening to the BOSE sound quality coming from other speaker types. I was completely disappointed in not only the actual size of each ear piece, but mainly in my struggle to get them to fit into my ears properly. It was too the point that I was afraid to move in fear that one or even both of them would fall out instantly. I put them back into the box they arrived in and haven’t touched them since.
Response from bose.comBy nicole leboeuf, Global Customer Service, November 16, 2020
Hello John,
We are pleased to see that you are a huge fan of the audio the earbuds produce. However, we are sorry to hear that you haven't found the earbuds to fit your ears.
The earbuds come with three different sized ear tips so please have a test with all the ear tips to find the most secure and comfortable fit.
If you require further support with this please reach out to us via the Contact us page.
Jack - Customer Support
We are pleased to see that you are a huge fan of the audio the earbuds produce. However, we are sorry to hear that you haven't found the earbuds to fit your ears.
The earbuds come with three different sized ear tips so please have a test with all the ear tips to find the most secure and comfortable fit.
If you require further support with this please reach out to us via the Contact us page.
Jack - Customer Support
Written by a customer while visiting bose.com
Posted by: Donald
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] Noise Canceling features are good as well as the sound. I wish there was a way to adjust the volume on the buds rather than needing to use volume controls in the source.
Response from bose.comBy nicole leboeuf, Global Customer Service, December 2, 2020
Hey Donald, it's really great that you're enjoying the noise cancellation and sound.
Volume control via the touch buttons is a feature that is newly available. By ensuring your Bose Music app is up to date to version 4.2.4 or newer, you have the availability to add volume to your features by visiting your product settings.
Thanks,
Charlotte - Customer Support
Volume control via the touch buttons is a feature that is newly available. By ensuring your Bose Music app is up to date to version 4.2.4 or newer, you have the availability to add volume to your features by visiting your product settings.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com