Customer reviews from bose.com
Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Posted by: The Raven
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent sound quality. Easy to pair. The fit could be better. A touch sound control would be a great improvement.
Written by a customer while visiting bose.com
Posted by: Sound Proof
Gender:Female
Length of ownership:1 week
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought these a couple weeks ago and I simply love them!
Written by a customer while visiting bose.com
Posted by: Manny
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my earbud noise canceling is great sounds amazing even the lows ...
Not goods find my buds on the app the left doesn’t work by self only the right
Not goods find my buds on the app the left doesn’t work by self only the right
Written by a customer while visiting bose.com
Posted by: Sam55
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used at least ten different kinds of earbuds from five or six different companies, this are by far the best!
Written by a customer while visiting bose.com
Posted by: EP26
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve been waiting for these earbuds for some time. Bose is one of the few companies whose in-ear devices fit my ears, which are smaller than the average ear. Unfortunately, the buds did not fit my ears. Because this has never been an issue, I waited a day and tried them on again. Not only were the earbuds a painful fit (at best), the left one was not working. I’m confident that Bose would have reconciled the latter issue. And maybe their next generation of noise canceling earbuds will fit my ears.
Response from bose.comBy nicole leboeuf, Global Customer Service, November 16, 2020
Hi there,
Sorry to hear that the earbuds didn't fit your ears correctly. The earbuds come with three different sized ear tips, please try all of the different sizes to find the most secure and comfortable fit.
I'm also sorry to hear that you encountered a strange issue where the left earbud wouldn't work. Resetting the earbuds will resolve this for you, to perform this step please follow these instructions here https://bose.life/3pw98xj
Jack - Customer Support
Sorry to hear that the earbuds didn't fit your ears correctly. The earbuds come with three different sized ear tips, please try all of the different sizes to find the most secure and comfortable fit.
I'm also sorry to hear that you encountered a strange issue where the left earbud wouldn't work. Resetting the earbuds will resolve this for you, to perform this step please follow these instructions here https://bose.life/3pw98xj
Jack - Customer Support
Written by a customer while visiting bose.com
Posted by: Joey bos
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
[This review was collected as part of a promotion.] One week happy with product I received and love to more
Written by a customer while visiting bose.com
Customer Rating
5
Love the sound you get Criss Cross you ear to ear.
on November 13, 2020
Posted by: Blue Rebel
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got them about 3weeks and listen to all the time like the sound you get at low volume.
Written by a customer while visiting bose.com
Posted by: d1drumer
Gender:Male
Length of ownership:3 months
Verified Purchase:Yes
This review is based on me trading up from my Bose Soundsport to the New QC ear buds!!
I should note that the new release of the Soundsport model share the same features as QC model. Sound quality is Good but for me lacks deep bass. This is true for both models!!
If you like to have noise canceling the QC’s do that well. I have had my QC earbuds for over 2 months now! I have had issue with app not able to communicate with the earbuds! Only way to resolve was to hard boot phone!
Not sure who’s at fault my new iPhone 12 pro or the earbuds or app!!! Lastly the one thing
I really don’t like about my new Bose QC earbuds and turns out to be very annoying is the lacking of volume controls. This now requires me to keep my phone on my person as I do chores around the yard or house if I want to listen to music via my Bose QC Buds!!!
Hence made me long for the older Soundsport I had..
I should note that the new release of the Soundsport model share the same features as QC model. Sound quality is Good but for me lacks deep bass. This is true for both models!!
If you like to have noise canceling the QC’s do that well. I have had my QC earbuds for over 2 months now! I have had issue with app not able to communicate with the earbuds! Only way to resolve was to hard boot phone!
Not sure who’s at fault my new iPhone 12 pro or the earbuds or app!!! Lastly the one thing
I really don’t like about my new Bose QC earbuds and turns out to be very annoying is the lacking of volume controls. This now requires me to keep my phone on my person as I do chores around the yard or house if I want to listen to music via my Bose QC Buds!!!
Hence made me long for the older Soundsport I had..
Response from bose.comBy nicole leboeuf, Global Customer Service, December 2, 2020
Hey there,
It's great to hear that you are an avid Bose fan and have upgraded from the SoundSport earbuds!
I've personally used these earbuds and was taken back by the level of bass they offer, which leads me to believe that your headset isn't performing as it should be. These steps here https://bose.life/3qkr7XZ will also resolve this strange issue.
As for volume controls, this is available from your touch functions on your earbud. To enable this opt in feature, visit the Bose Music app and go into your product settings in order to start using this.
Jack - Customer Support
It's great to hear that you are an avid Bose fan and have upgraded from the SoundSport earbuds!
I've personally used these earbuds and was taken back by the level of bass they offer, which leads me to believe that your headset isn't performing as it should be. These steps here https://bose.life/3qkr7XZ will also resolve this strange issue.
As for volume controls, this is available from your touch functions on your earbud. To enable this opt in feature, visit the Bose Music app and go into your product settings in order to start using this.
Jack - Customer Support
Written by a customer while visiting bose.com