Customer reviews from bose.com
Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Average customer rating
4.3
(1,514 Reviews)
Rating breakdown 1,514 reviews
5 Stars
968
4 Stars
283
3 Stars
106
2 Stars
78
1 Star
79
Customer Reviews for Bose - QuietComfort Noise Cancelling Earbuds-Bluetooth Wireless Earphones, Triple Black
Posted by: Richard
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works as advertised. Easy to set up and use. Much easier carrying the earbuds rather than headphones on a plane. Use them while exercising or just puttering around the house.
Written by a customer while visiting bose.com
Posted by: mshenkm
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] These earbuds are just superb. I love every minute I am hearing music through them. I do wish they had volume controls on the buds themselves, but I can Get by going to the iPhone to do that
Written by a customer while visiting bose.com
Posted by: SB
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] The noise reduction is unbelievable. I was out for a walk and turned down the noise reduction and suddenly heard construction right next to me. The sound quality is excellent as expected. Working from home, I love that I can pop in one earbud and wander around the house on a work call while doing other things! Best purchase I've made for myself in a long time.
Written by a customer while visiting bose.com
Customer Rating
3
Case dropped. Now it won't latch. Please help!
on November 13, 2020
Posted by: tommy
Length of ownership:1 month
Verified Purchase:Yes
I'm a pro audio user. Love these new earbuds. Good sound. Great range. I dropped the case on a soft wood floor from 3 feet. Now it won't latch. I can't find a help line on your website to get the case repaired or replaced. What to do???
Response from bose.comBy nicole leboeuf, Global Customer Service, November 14, 2020
Hi Tommy,
I'm sorry to hear your case has been damaged and you are no longer able to close it. Please reach out to us so we can help get this resolved! https://bose.life/2IGECzJ
Keith - Customer Support
I'm sorry to hear your case has been damaged and you are no longer able to close it. Please reach out to us so we can help get this resolved! https://bose.life/2IGECzJ
Keith - Customer Support
Written by a customer while visiting bose.com
Posted by: BusyLady
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the buds a few weeks ago. As much as I tried to make them work with my iPhone, they weren’t as compatible as I’d hoped. Sound wasn’t as nice as the air pods, and didn’t stay connected to a podcast or phone call if I flipped to see what email arrived. They do, however, stay in your ears. So I’ve exchanged them for the sport model for running. I really wanted to love them, but just couldn’t.
Response from bose.comBy nicole leboeuf, Global Customer Service, November 16, 2020
Hey there,
It's awesome to hear that you are impressed with our earbuds! The noise cancellation is a staple feature of the earbuds.
We have some great troubleshooting steps here https://bose.life/2H9hKbW that would have resolved this connection issue.
I'm glad to hear that you selected the Sport Earbuds as your replacement.
Jack - Customer Support
It's awesome to hear that you are impressed with our earbuds! The noise cancellation is a staple feature of the earbuds.
We have some great troubleshooting steps here https://bose.life/2H9hKbW that would have resolved this connection issue.
I'm glad to hear that you selected the Sport Earbuds as your replacement.
Jack - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound. Even better noise cancellation!
on November 13, 2020
Posted by: tony64
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought these about three weeks ago and I am very impressed with the sound and noise cancellation capabilities. Much better than my pair of wired Bose Noise canceling ear buds.
Written by a customer while visiting bose.com
Posted by: Es
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
I bought this about a month ago and i tought it would be the best of the best but sound quality is little bit less than my previous sound sport ones but i bought them especially for making calls and not very happy with that feature people dont listen to me vey clearly even with the noise canceling. Also now i can sync them thru the app
Response from bose.comBy nicole leboeuf, Global Customer Service, November 16, 2020
Hey there,
I'm sorry to hear of the issues you are having with making phone calls. This should certainly not be the case.
I would recommend following the instructions which are outlined here: https://bose.life/2IMX1eA. This will help with your microphone pick up.
Thanks!
Kerri - Customer Support
I'm sorry to hear of the issues you are having with making phone calls. This should certainly not be the case.
I would recommend following the instructions which are outlined here: https://bose.life/2IMX1eA. This will help with your microphone pick up.
Thanks!
Kerri - Customer Support
Written by a customer while visiting bose.com
Posted by: Revron
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought these about a month ago and have been very pleased with the power and sound quality of the product.
Written by a customer while visiting bose.com