Customer reviews from sunjoyshop.com
SUNJOY - 13 ft. x 15 ft. Cedar Framed Gazebo with Black Steel 2-tier Hip Roof Hard Top
Average customer rating
5 out of 5
5
(284 Reviews)
Open Ratings Snapshot
Rating breakdown 284 reviews
5 Stars
270
4 Stars
14
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
44 out of 44
)
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Customer Reviews for SUNJOY - 13 ft. x 15 ft. Cedar Framed Gazebo with Black Steel 2-tier Hip Roof Hard Top
Customer Rating
5 out of 5
5
on September 4, 2021
Posted by: Anonymous
Although not recommended, I assembled the entire kit by myself on my patio. Ther were no missing, bent or broken pieces. The instructions were very clear and accurate. Everything fit together where it should. The final pieces were very tight and required a little wiggling and adjustment to get the last bolts in. We are very pleased with the design, material and engineering of this attractive and sturdy gazebo.
Written by a customer while visiting sunjoyshop.com
Customer Rating
5 out of 5
5
on September 4, 2021
Posted by: sixtysomething
This gazebo looks as good as the picture on line. My husband pretty much singlehandedly put it together in five and a half hours. He did need to make some adjustments but he got it together. He was challenged by the reviews I read him online and was determined to try to beat other people's time. It looks great and I do recommend this purchase.
Written by a customer while visiting sunjoyshop.com
Customer Rating
5 out of 5
5
on August 29, 2021
Posted by: Anonymous
Expertly packaged and the visual installation instructions were very well done. Do not have the part numbers handy but only one item that I would have liked to have them made 1/16th or 1/8" shorter to allow for easier installation. It was the lower roof panels bottom support/gutter that goes around the entire perimeter. Hooks into the hip roof supports and screws into the mid roof support on all four sides. All the pieces could have been slightly shorter as we had to flex all of them to force them into place - was not just us being out of alignment as they were ALL too long - if it was us some of them would have correspondingly have been too short. This is a longwinded explanation and not intended to be a big criticism - just something that we had to deal with. Our daughter loves it (installed at her house).
Written by a customer while visiting sunjoyshop.com
Customer Rating
5 out of 5
5
on August 29, 2021
Posted by: Kathy
This gazebo has made our backyard a delight.
Written by a customer while visiting sunjoyshop.com
Customer Rating
5 out of 5
5
on August 28, 2021
Posted by: Kathleen
This was a monster to put together but is wonderfully sturdy and a great addition for our new landscaped back patio. In rain or shine it is a lovely place to hang out but splurge for the service to put it together. it took us 4 days!
Written by a customer while visiting sunjoyshop.com
Customer Rating
5 out of 5
5
on August 24, 2021
Posted by: Anonymous
Overall finished product looks amazing! With that being said we were short two screws, one of which we were able to recover from the extra's bag, but it was frustrating at the end to not be able to completely finish the job. To be fair that fault could've possibly fallen on us and we totally understand. However we did notice towards the end, when finishing the roof portion, that some of the threading for the screws weren't optimal. We had roughly three screws that got stuck midway to 3/4 of the way down and we weren't able to rectify the problem. Luckily it occurred in areas where it wasn't too problematic but again just an unfortunate occurrence.
Written by a customer while visiting sunjoyshop.com
Customer Rating
5 out of 5
5
on August 15, 2021
Posted by: Peppermint76
Arrived on time. Went up fairly easy. Thanks for a great experience.
Written by a customer while visiting sunjoyshop.com
Customer Rating
4 out of 5
4
on August 6, 2021
Posted by: Anonymous
The delivery was prompt and reasonable. The two boxes were strapped together to avoid shipping errors.
I was able to install myself. Need to pay close attention to the instructions/diagrams. There were one or two steps that I had to repeat, because diagrams (or my eyesight) are not always the best.
Appears to be quality materials.
Only issue is with the roof design. The panels are not all secured at the top and easily pup-up. I had to use machine screws to attach to some of the cross members. There should be a top rail section as is the case with the higher tier roof to secure the panels.
Written by a customer while visiting sunjoyshop.com
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