Customer reviews from duracell.com
Duracell - Coppertop AAA Alkaline Batteries 6 pk Carded
Average customer rating
4.7
(3,719 Reviews)
Rating breakdown 3,719 reviews
5 Stars
3,184
4 Stars
285
3 Stars
46
2 Stars
25
1 Star
179
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AAA Alkaline Batteries 6 pk Carded
Customer Rating
3
PSA: No Need to store in fridge.
on September 17, 2019
Posted by: numberten
from Lisle, IL
Some of the Duracell CopperTop AA batteries I have were exhibiting very short life and I called Duracell Customer Service to inquire about their 10-Year Life Guarantee. They told me that batteries with no Mercury don't need to be stored in the fridge. Most batteries after 1999 don't user Mercury. I immediately got all my batteries out of the fridge. PSA. FYI.
I would recommend this to a friend!
Response from duracell.comBy Duracell, Duracell Customer Service, September 21, 2019
Your feedback means a lot to us and we want nothing more than for you to be happy with our products and services. Please feel free to chat with our customer service team at 800-551-2355 if you still have additional questions and/or concerns.
Written by a customer while visiting duracell.com
Customer Rating
1
Worst Batteries on the Market
on September 13, 2019
Posted by: Ce1sierra
from Dunnellon, FL
Worst product ever. I used to like Duracell batteries and used them almost on all my devices. However, over the last few months, my opinion of Duracell batteries has changed 180 degrees. A couple of months ago, my emergency portable radio went dead so I decided to change the batteries. When I opened the battery compartment, both batteries had leaked ruining my emergency radio completely. Today (Sep 13 2019), one of my 3 (I have a 3 zone A/C) A/C thermostats was blinking meaning the battery was low. When I opened the battery compartment, to my surprise, both Duracell batteries had leaked so bad that they had ruined the thermostat contacts. The battery case itself had expanded so bad, it had ruptured and I needed a screwdriver to remove the batteries. Now having had 2 recent Duracell failures, I checked my other 2 thermostats and guess what? The Duracell batteries had begun to leak as well. So over the last couple of months, I've had 4 devices ruined by Duracell batteries. I now used Energizer batteries throughout all my devices in my home, in hopes that these will prove better, have better quality, better design, and not leak as they advertize that Energizer batteris will NOT leak for at least 2 full years after the battery life has been depleted, but we will see. But back to the issue: DURACELL BATTERIES ARE THE WORST of the disposable battery market worldwide. DO NOT USE unless you want your devices ruined by leaking batteries.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, September 15, 2019
We’re really sorry to hear that and will make sure to share this with our customer relations team. In the meantime, we want nothing more than for you to be happy with our products. If you need additional help, please reach out to our customer service team at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
2
Too many leaking batteries
on September 11, 2019
Posted by: ghleonard
from Plano, TX
I have at least 3 dozen each of AA and AAA batteries, all with at least 5 years left before the expiration date printed on the cells. I throw some out every month for premature failure due to leaking, some in storage and some installed in devices where the leaking induces corrosion on device battery terminals. I am about to throw them all out in favor of another brand.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, September 15, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Unexpired batteries leaking. Warning.
on September 9, 2019
Posted by: cterry877
from Whitehouse OH
I have tried and tried to continue to use Duracell Pro batteries but have given up. Every box I have purchased 1-2 leak after a couple of months. Storage is in a China drawer with home climate controlled and humidity between 40-45. House temp is set for around 76-77 degrees. Expiration dates are several years out, most recent leakage 2022. The have ruined countless electronic items from remotes to an expensive metal detector. I have been a faithful buyer of these for decades. I have no idea what the manufacturer has done but something has changed for the worse. I will never buy this brand again. I am tired of spending top dollar for a product I never get to use or ruins my equipment. No replacement offered either of damaged equipment.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, September 10, 2019
Cterry877, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
2
What changed
on September 5, 2019
Posted by: donmarjon
from Austin TX
Over the years I've used Duracell products and was real happy with them. I've noticed that recently these batteries tend to leak. I see quality has gone out the door and cheap practices have taken place. You should change your name from Duracell to Duraleak.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, September 10, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
NOT lasting as claimed!
on August 30, 2019
Posted by: Grace
from St Petersburg, FL
I have a box of 14 D batteries that is suppose to expire in 2025 and now that I need them because of the Hurricane come, NONE of them WORK! So much for preparing for a Hurricane!
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, September 1, 2019
We’re sorry to hear about your experience and will make sure our customer relations team is in the loop. Furthermore, we take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer relations team at 800-551-2355 if you still have additional questions and/or concerns. We are open between 9am-6pm EST. Thank you!
Written by a customer while visiting duracell.com
Customer Rating
1
Duracells Leak
on August 18, 2019
Posted by: Capt
from Seattle, WA
I have several devices that have been ruined by leaking Duracells. I needed a flashlight today and found the batteries have leaked. It was fine a week ago. Is it time to switch brands?
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, August 25, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
These batteries are destroying everything
on July 28, 2019
Posted by: AnnMargaret
from Sloatsburg, NY
Every device I put these Duracell batteries in gets damaged due to the batteries leaking, flashlights, remote controls etc. I just was going to take out the batteries of my remote that I am not going to use for awhile and found the batteries leaked again. AAA Exp.Dec. 2023 made in the USA. I'm done buying Duracell.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, August 3, 2019
AnnMargaret, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com