Customer reviews from duracell.com
Duracell - Coppertop AAA Alkaline Batteries 6 pk Carded
Average customer rating
4.7
(3,719 Reviews)
Rating breakdown 3,719 reviews
5 Stars
3,184
4 Stars
285
3 Stars
46
2 Stars
25
1 Star
179
72%of customers recommend this product.
(
494 out of
682)
Customer Reviews for Duracell - Coppertop AAA Alkaline Batteries 6 pk Carded
Customer Rating
1
AAA 16-Pack All Leaking
on December 7, 2019
Posted by: NavtRet
from Santa Fe, NM
AAA 16-Pack guaranteed to last until 2024. Today is 07 Dec 2019 and 8 remaining batteries in original packaging are all leaking. One is completely broken open at top. Several were leaking in devices but got them out before devices were ruined, but had to clean contacts. So 0 for 16 batteries probably made it halfway to guaranty year.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, December 11, 2019
NavtRet, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking and corrosion issues
on November 23, 2019
Posted by: Ensign
from PA
I have purchased and used Duracell batteries all my life on the premise that paying a little extra I could get a quality product. I never had a problem with corrosion ever. Many times batteries would be in use for years without leakage. Then I noticed that Duracell batteries I was using came from China and I also took notice to excessive leaking and corrosion, often when the batteries had only been in use a short time. Often the leaking batteries had dates for shelf life for years. They have not only ruined ordinary flashlights but also expensive cameras, remotes, computer equipment, etc. I will now be changing to another brand any brand will be better than Duracell.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 29, 2019
We’re sorry to hear about your experience and will make sure our customer relations team is in the loop. Furthermore, we take quality issues seriously and want nothing more than for you to be happy with your purchase. Feel free to contact our customer relations team at 800-551-2355 if you still have additional questions and/or concerns. We are open between 9am-6pm EST. Thank you!
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking batteries
on November 19, 2019
Posted by: abby
from atl. ga.
Leaking batteries are ruining my equipment. I was employed by the company that owned Duracell back in the 80's so I always was a fan. BUT, it seems lately I'm having more battery operated equipment ruined because of leaking battery acid. NOT A FAN ANYMORE.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 23, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Getting tired of cleaning up after the leaks!
on November 14, 2019
Posted by: Anonymous
from Vancouver, BC
I have been using Duracell batteries for many.. many years and up until the last 5 or so years had no real problems. Lately I've been getting cells that claim to be good for several years of storage, but tend to leak new in the package or make a mess of expensive equipment because of leaking. These are not just the regular copper tops, but also the "commercial" grade red tops as well. I've been switching over to the Panasonic "Eneloop" rechargeables with remarkable success and long term storage. I guess Panasonic have actually been improving their products over the years rather than just claiming to with different packaging. If you want to buy these batteries cheaper than the MSRP, buy the Costco Kirkland brand.. Duracell makes them! Just without the copper top shrink wrap label.. they tend to leak just as much though :(
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 17, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
best leaking battery
on November 14, 2019
Posted by: jimk
from goliad, texas 77963
they may be good if you use them up quickly but will not sit in device for emergency use. 4 lights dim or not working. when opened the batteries had leaked and corroded lights. 2 i got cleaned up enough to work and 2 were junked. use to not have that problem. all 4 had double AA batteries. this has been going on for about a year with the AA batteries.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 17, 2019
Jimk, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
AA battery failures
on November 6, 2019
Posted by: Arnie
from Wake Forest
I recently purchased an OPTIMUM AA 6 pack. I placed two batteries, one each in small battery powered decorative candles. The batteries failed after about two days. I thought maybe I didn't turn off the candles and the batts ran out of juice. So I installed two new batteries only to discover they did not work. I tried them in a small flashlight thinking maybe something was wrong with candle lights, and they did not perform. I then got out the last two batteries from the package only to discover they had heavy corrosion on the negative terminals. I am on Duracell website wondering if maybe there was a recall, but nothing there. There are however quite a few unhappy product reviews. I would return these to where I purchased them but I not longer have the receipt. So Duracell, what gives?
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 9, 2019
Thanks so much for your feedback. Please contact our customer relations team right away at 800-551-2355. We are open between the hours of 9am and 6pm EST and ready to assist you.
Written by a customer while visiting duracell.com
Customer Rating
1
Leaking Duracell batteries
on November 6, 2019
Posted by: A Mark
from USA
In the last six months I have had three devices ruined by leaking Duracell batteries. After many, many years of using Duracell, I will no longer buy/use them.
No, I would not recommend this to a friend.
Response from duracell.comBy Duracell, Duracell Customer Service, November 9, 2019
A Mark, we appreciate your feedback and would like to help as soon as possible. Please contact customer service team immediately at at 800-551-2355 between the hours of 9am and 6pm EST.
Written by a customer while visiting duracell.com
Customer Rating
1
There needs to be a Class Action Lawsuit Started
on November 3, 2019
Posted by: minder
from pa
I have lost track of the number of devices destroyed by these batteries. The latest is a remote for my TV, the batteries had a 2024 date. I stopped buying the copper top when I started to find leaking batteries in new packages. I did call to report the problem and was sent a coupon for free batteries. It is probable that these replacement are the ones that leaked. What good are free batteries that damage what you use them in. I am now doing what I should have done years ago and replacing every Duracell battery in mine and my friends devices
No, I would not recommend this to a friend.
Written by a customer while visiting duracell.com