Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
4
A Budget-Friendly Option with Basic Functionality
on December 13, 2024
Posted by: MsChristinaZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Philips Sonic 4100 Series HX3681 is a straightforward electric toothbrush that offers a gentle cleaning experience. It's a good choice for those with sensitive gums or dental work, as the two-speed setting allows for a customized clean.
Pros:
* Affordable: It's a budget-friendly option that provides basic sonic cleaning.
* Gentle: The low-speed setting is particularly gentle, making it suitable for those with sensitive gums or dental work.
* Long Battery Life: The battery life is impressive, lasting around 3 weeks on a single charge.
Cons:
* Limited Cleaning Power: The brush and speed settings may struggle to remove stubborn stains, such as tea stains.
* Slow Charging: Charging the toothbrush takes many hours, which can be inconvenient.
Overall:
The Philips Sonic 4100 Series HX3681 is a decent option for those who prioritize a gentle cleaning experience and a long-lasting battery. However, if you're looking for a toothbrush that can tackle stubborn stains and has a faster charging time, you may want to consider a higher-end model.
Pros:
* Affordable: It's a budget-friendly option that provides basic sonic cleaning.
* Gentle: The low-speed setting is particularly gentle, making it suitable for those with sensitive gums or dental work.
* Long Battery Life: The battery life is impressive, lasting around 3 weeks on a single charge.
Cons:
* Limited Cleaning Power: The brush and speed settings may struggle to remove stubborn stains, such as tea stains.
* Slow Charging: Charging the toothbrush takes many hours, which can be inconvenient.
Overall:
The Philips Sonic 4100 Series HX3681 is a decent option for those who prioritize a gentle cleaning experience and a long-lasting battery. However, if you're looking for a toothbrush that can tackle stubborn stains and has a faster charging time, you may want to consider a higher-end model.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Grandma D
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very easy to use. Stays charged for a week. Does a great job cleaning my teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: UnhappyAgain
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A big mistake buying the lower cost model tooth brush! Spend the extra money and buy the better model. It is too small and does not do as good of a job as the better model.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products and we are sorry to hear that it didn't meet your needs. No matter, we would love to help you find a way to assist you and settle on a better match.
Please reach out to us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best Regards
Philips Consumer Care
Thank you for letting us know about your experience with our products and we are sorry to hear that it didn't meet your needs. No matter, we would love to help you find a way to assist you and settle on a better match.
Please reach out to us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best Regards
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: trthpaintr
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cheaply made . Brushes are no comparison to the more expensive models. Don't waste your money on these.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products, all feedback is always helpful for future changes and we are sorry to hear that it didn't meet your needs, we would love to help you find a way to assist you and settle on a better match. So let us kindly provide you with this LINK:https://www.usa.philips.com/c-m-pe/toothbrush-heads/latest#availability=instock&filters=FK_PHILIPS_SONICARE showing all available brushes for a potential match.
If you still have more questions
Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Thank you for letting us know about your experience with our products, all feedback is always helpful for future changes and we are sorry to hear that it didn't meet your needs, we would love to help you find a way to assist you and settle on a better match. So let us kindly provide you with this LINK:https://www.usa.philips.com/c-m-pe/toothbrush-heads/latest#availability=instock&filters=FK_PHILIPS_SONICARE showing all available brushes for a potential match.
If you still have more questions
Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi trthpaintr,
Thank you for sharing your feedback. We’re sorry to hear that you're not satisfied with the quality of the toothbrush.
We strive to maintain high-quality standards across all our products, regardless of price. If you're experiencing any specific issues or need assistance, please don't hesitate to reach out to us. We would like the opportunity to understand your concerns better and help resolve any problems you might have.
You can contact us via our Support Page (https://www.usa.philips.com/c-w/support-home/support-contact-page). Additionally, you can reach us on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), or Twitter (https://twitter.com/PhilipsCare).
We want to make sure you have a positive experience with our products.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback. We’re sorry to hear that you're not satisfied with the quality of the toothbrush.
We strive to maintain high-quality standards across all our products, regardless of price. If you're experiencing any specific issues or need assistance, please don't hesitate to reach out to us. We would like the opportunity to understand your concerns better and help resolve any problems you might have.
You can contact us via our Support Page (https://www.usa.philips.com/c-w/support-home/support-contact-page). Additionally, you can reach us on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), or Twitter (https://twitter.com/PhilipsCare).
We want to make sure you have a positive experience with our products.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: allreadyused
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy overall with our 4100 series toothbrush. Love the warnings for too much pressure, need new brush, timer and whatever else is on there and I don't recognize the sound!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sandy0704
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this replacement for my Sonicare which I owned for 10 years. I am basically using this new one as a "manual" toothbrush as it has no vibration. I am extremely disappointed. I have discarded the box as I trusted this new model would last as long as my last one. I am disabled and housebound and unable to return it. I've read all troubleshooting and many reviews and cannot solve problem.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products, we are really sorry that our product did not meet with your needs.If you still have more questions, we would like to help consideraring your position so that we can resolve this issue.We kindly invite you to
please contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Thank you for letting us know about your experience with our products, we are really sorry that our product did not meet with your needs.If you still have more questions, we would like to help consideraring your position so that we can resolve this issue.We kindly invite you to
please contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Not as good as my old Sonicare Toothbrush with th
on December 9, 2024
Posted by: Ecurb
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The tooth brush is smaller than the last model and not as powerful as the last model I had.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: rpxl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this toothbrush for about a week. I have already noticed a difference since changing from my manual toothbrush. Brushing my teeth has gotten a lot easier and my teeth are visibly looking cleaner. The timer is also a great feature. Now I do not have to worry about not brushing long enough. Great product.
Written by a customer while visiting philips.com