Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Opamary
Verified Purchase:Yes
[This review was collected as part of a promotion.] I never thought I would ever use an electric toothbrush! I purchased this after I had gone to the dentist. They recommended I buy one. I was hesitant but oral health is very important. I absolutely love it! I feel it really cleans in places I could not get to.
Written by a customer while visiting philips.com
Posted by: Vwxrm
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second Phillips toothbrush. My teeth always feel extra clean after brushing. I get excellent checkups from my dentist.
Written by a customer while visiting philips.com
Posted by: C123c
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love it and the battery last so much longer and it makes my teeth feel so clean
Written by a customer while visiting philips.com
Posted by: G-K rides
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is replacing an older philips tooth brush, it is a better design than the older one. So far I like it a lot
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Would definitely recommend this unit to anyone.
on January 22, 2025
Posted by: Bobby18
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit is very quiet and does a great job of cleaning. The two speeds are both efficient and easy to use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Product safety concerns
on January 22, 2025
Posted by: FreshClean22
Gender:Female
I had my toothbrush for a while, and then not only did it get hot from charging it burnt through my press on button and I’m so sad I was satisfied at the start but after my hands started to feel like they were burning and my actual button to start my toothbrush began to degrade with just water or battery error not sure, it got concerning. Please send a non defected one my way, I will send mine in for the company to understand why and how my toothbrush got the way it is for future safety concerns.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 25, 2025
Hi,
Thank you for sharing your experience with your Philips Sonicare toothbrush. We are sorry to hear about the overheating issue and the concerns it has caused.
Your safety is our top priority, and we take such matters very seriously. Please stop using the toothbrush immediately and contact us directly so that we can assist you with this issue promptly. We would also like to arrange for the return of your current toothbrush for further investigation.
You can reach us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page). Please mention this incident when you contact us so we can prioritize your case.
Thank you for bringing this to our attention. We appreciate your understanding and look forward to resolving this matter swiftly for you.
Best regards,
Philips Consumer Care
Thank you for sharing your experience with your Philips Sonicare toothbrush. We are sorry to hear about the overheating issue and the concerns it has caused.
Your safety is our top priority, and we take such matters very seriously. Please stop using the toothbrush immediately and contact us directly so that we can assist you with this issue promptly. We would also like to arrange for the return of your current toothbrush for further investigation.
You can reach us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page). Please mention this incident when you contact us so we can prioritize your case.
Thank you for bringing this to our attention. We appreciate your understanding and look forward to resolving this matter swiftly for you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Bozos Mouth
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works beautifully! I like the color and how it handles
Written by a customer while visiting philips.com
Posted by: MXMan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toothbrush works well and the battery lasts a long time between charges.
Written by a customer while visiting philips.com