Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Cluck
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our current brushes are doing a great job of cleaning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: BrushingMoreOften
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't feel my teeth get as clean. I feel like I need to brush every few hours. Going back to an Oral B.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, April 23, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with our product and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Deb4Max
Verified Purchase:Yes
[This review was collected as part of a promotion.] I must start by saying I replaced the pro version of this toothbrush with this less expensive one. And you get what you pay for here. It operates as if should but after having the pro version I’m unsatisfied and will purchase the pro next time
Written by a customer while visiting philips.com
Posted by: Motown 22
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's really comforting. Took a few weeks to get used to though.
Written by a customer while visiting philips.com
Posted by: spm116
Verified Purchase:Yes
It does the job it's advertised to do. It is very efficient way of cleaning my teeth.
Written by a customer while visiting philips.com
Posted by: Linda1952
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like everything about it except the cost of replacement brushes. I think they're expensive and I didn't consider that expense when I bought the electric toothbrush. I have always used manual toothbrushes. I would count in my head to 30 (seconds) for each quadrant. As it turns out, my timing was slow, so I was actually brushing longer than with the electric toothbrush, but the brush goes up and down so fast that my teeth are cleaner.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Negan
Verified Purchase:Yes
Amazing toothbrush, cleans very well and love the features it offers making it very easy to brush
Written by a customer while visiting philips.com
Posted by: Msshak
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did not receive the rebate $5.00 which was thanksgiving deal
I would recommend this to a friend!
Response from philips.comBy Maria Gabrielyan, Philips consumer care, April 22, 2025
Hello,
Thank you for your feedback. We are sorry that your experience with the rebate process was not as pleasant as you would have liked. We are committed to the satisfaction of our customers and use feedback such as this to make improvements.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for your feedback. We are sorry that your experience with the rebate process was not as pleasant as you would have liked. We are committed to the satisfaction of our customers and use feedback such as this to make improvements.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com