Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: ShanPilot
Verified Purchase:Yes
[This review was collected as part of a promotion.] It brushes wonderfully when it stays on (the powerful mode). The mode is never consistent. Once it graduates from the softer mode to the more intense mode, once I charge it it resets itself. Believe me, I’ve followed all the provided troubleshooting from the instruction manual to no avail. I’ll be brushing with the more more intense mode for 8 days then out of nowhere it will change to a middle setting, not the lowest. Then I click it to the more intense mode, only to have it go to the softness stater setting. No consistency. Was going to purchase the more expensive model & use this one as my travel brush-but now weary
Written by a customer while visiting philips.com
Posted by: spaylar
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] i love the handle right weight, smooth and the timer feature is excellent not too many other features like other products that is like a rocket jet to control in the morning :)
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Catniss
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have been using a Phillips toothbrush for many years. It’s a quality product that is well made. I
like the new design very much except the on/off button is in the wrong place. Would recommend it.
like the new design very much except the on/off button is in the wrong place. Would recommend it.
Written by a customer while visiting philips.com
Posted by: Catty55557
Verified Purchase:Yes
[This review was collected as part of a promotion.] Terrible! Very weak even fully charged. Had 2 of these, returned 1 threw the next one out. Bought the 6000, much better. Much stronger. Works very well.
No, I would not recommend this to a friend.
Response from philips.comBy Maria Gabrielyan, Philips consumer care, May 25, 2025
Hello Catty,
Thank you for your feedback. We are very sorry to hear that your experience with the 3100 series electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for your feedback. We are very sorry to hear that your experience with the 3100 series electric toothbrush was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve.
If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: JJ60
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Long lasting, reliable & really gets the job done. Everyone in the family has one, highly recommend
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Brucepiano
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush was recommended by Wirecutter.
Very quiet, and not complicated. Two speeds. The special brush is excellent and my teeth do not feel sensitive after brushing.
Very quiet, and not complicated. Two speeds. The special brush is excellent and my teeth do not feel sensitive after brushing.
It’s easier to clean. I have no buildup on my unit as in previous Phillips toothbrushes.
This is a redesigned toothbrush and is a big improvement over previous Phillips models I’ve owned.
This is a redesigned toothbrush and is a big improvement over previous Phillips models I’ve owned.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DianeinTheVillages
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush works well. I like the notification of time to move to next quadrant of my mouth.Price was very reasonable.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Shar1
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s thin and it’s streamline. And the brush head does not have holes in it like Oral-B so that all the liquid from your mouth runs down the brush head and out the holes and down your arm while you’re brushing your teeth. Sonicare does not do that That’s why I bought it but 4100 is way too weak and soft for me.
Written by a customer while visiting philips.com