Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Ismael456
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved the sonicare but it stopped working after a couple of weeks. I returned it and bought a new sonicare. It cleans your teeth very well.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 30, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Sonicare 3100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Sonicare 3100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
The base is smaller than my previous toothbrush.
on July 29, 2025
Posted by: extra brushing
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a replacement toothbrush under warranty. It is not as strong as my previous sonicare.
Response from philips.comBy Philips Consumer Care, July 30, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the replacement of your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the replacement of your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Jtbringit25
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loving it 😍 thats
what my teeth and gums needed.
what my teeth and gums needed.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cleo17
Verified Purchase:Yes
[This review was collected as part of a promotion.] It stopped charging. I also don't understand why there isn't a regular plug on the end to plug it in.
Response from philips.comBy Philips Consumer Care, July 28, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Rochestarian
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does a nice job cleaning my teeth. Long lasting battery charge.
Written by a customer while visiting philips.com
Posted by: Gscott15
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don’t like this model at all. I’ve been using Sonicare for over 20 years. I tried an Oral B just to change things up. I wasn’t a fan of the spinning brushes. So I went back to Sonicare with this model. Has no features and leaves me feeling like I need to brush afterward.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 28, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: vacatb44
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The power is lacking, but the size works well for travel. I have used Sonicare Tooth brushes for over 20 years, I am used to your top toothbrush and was unimpressed with the 4100 series.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Irontooth
Verified Purchase:Yes
[This review was collected as part of a promotion.] Why? I received an excellent report at my last dental exam.
Written by a customer while visiting philips.com