Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: NORTHSHORE
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the timer! It helps me cover all areas of Mt teeth efficiently.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Who? Me?
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the soft bristles on the toothbrush. It’s quiet. Just the right size. However the light on the handle of the brush could stand to be a bit brighter and more visible.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Signmania
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit works fine. Not happy that the unit did not come with a charger. At that price I shouldn't have to buy a charger. Plus, the charger sticks out from the outlet so it takes up space above the counter. I wish they had kept the charging unit integrated in the base.
Written by a customer while visiting philips.com
Posted by: Happy813
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new Dentist highly recommended it as I have issue with plaque build up . I have enjoyed the gentle brushing and the cleansing .
My teeth feel cleaner and look brighter.
My teeth feel cleaner and look brighter.
Written by a customer while visiting philips.com
Posted by: Georgeous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans my teeth much better than my old Phillips and is o much lighter and easier to handle.
BUT the little "ding" and flash routine is ridiculous. convinced that the programmers all are toothless and don't use the product!
Hard to hear and flash is so fast I have no idea what just happened!
When I am brushing and the touch seems too light I have no idea and no way of quietly determining if the settings have changed. Hard to mess with dings and flashing lights with toothpaste running down your chin.
Surely a light system that is on all the time would not spoil the sleek look and feel of the item
BUT the little "ding" and flash routine is ridiculous. convinced that the programmers all are toothless and don't use the product!
Hard to hear and flash is so fast I have no idea what just happened!
When I am brushing and the touch seems too light I have no idea and no way of quietly determining if the settings have changed. Hard to mess with dings and flashing lights with toothpaste running down your chin.
Surely a light system that is on all the time would not spoil the sleek look and feel of the item
Written by a customer while visiting philips.com
Posted by: Ron_
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well, It does what it needs to do. Offers the benefits of Somicare without buying a lot of bellds and whistles you probably don't need. Light weight.
Written by a customer while visiting philips.com
Posted by: Unfilteredover50
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm truly impressed with the level of clean experienced with this, like after a professional cleaning. The shape of the brush head is challenging requiring lots of messy twists and turns. Holds a charge for over a week.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Eileen1
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the toothbrush very much. It did not come with replacement brushes, and I can't find replacement brushes.. Without replacement brushes, it becomes too expensive.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, August 1, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com