Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: DpDave
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our house is divided. I like it; my wife does not. She thinks the slower speed it still too aggressive.
Written by a customer while visiting philips.com
Customer Rating
2
Phillips has gone to the dogs. JUNK> JUNK JUNK
on August 17, 2025
Posted by: disappointed it seems
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was going to replace my sonic care UV cleaning tooth brush with a new one but could not fine the same kind. I bought the new one. Its junk. my old one had lots of power and would spray water and toothpaste all over if you didnt use carefully. This new one barely moves. You can take it out of your mouth and doesnt even move enough to spread water. I am so disappointed in it. I hope my old one never quits working because i dont even use the new one.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 18, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: MattieB
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 4100 series sonicare brush on a whim, just looking to replace my standard toothbrush. HOLY SMOKES! This thing is the real deal. If you haven’t tried one, it’s time. Prices are way down from when they first came out, but I’m convinced they’re every bit as powerful and effective. I haven’t tried the rotating brushes, but there’s no way they’re as good as this. I’ve been using it for a couple months now and my teeth feel like I just came from the dentist, every day. 10/10, would recommend.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SligoGirl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Position of power switch is not ideal …and I wish the unit came with a traditional power source for recharging.
Written by a customer while visiting philips.com
Posted by: 23Pirate
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very comfortable to grip and manuever, easy to change settings. Holds charge for easily 2 weeks, Easy to get valuable informatin from the device
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Wonton
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Left my old Philips handle at last guest house so I went to purchase a new one at a nearby drugstore. Newer model is more powerful but I would have preferred a outlet wall plug charger base to the USBC port
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Roscoe P
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had an older Sonicare unit but this new model is definitely an improvement. It’s slimmer and the on/off button has been moved to a position less likely to turn off accidentally while brushing.
Written by a customer while visiting philips.com
Posted by: Bob R.
Verified Purchase:Yes
[This review was collected as part of a promotion.] so far so good! Does a good job cleaning my teeth. I think replacement brushes are a bit expensive for
what they are.
what they are.
Written by a customer while visiting philips.com