Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Buggins
Gender:Female
Verified Purchase:Yes
Owned previous electric toothbrush which lasted for eleven years and still works. Replaced it with a new PHILLIPS toothbrush in perfect pink colour a little smaller than previous one which is great for travel the cottage. I and totally satisfied with this superior product! A must have product to continue a healthy lifestyle. Thank you Phillips for making a stellar product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Quigs86
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s actually somewhat fun to brush my teeth now! Great price, great brand, great features!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Tracy P.
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really love our new Philips toothbrush! It has kep plaque buildup away and makes my teeth feel so clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Star576
Verified Purchase:Yes
[This review was collected as part of a promotion.] The battery charge does not even last through a week.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 28, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Jackal77
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] They had a coupon for a free brushhead. After I completed the online forms I was notified the offer was no longer valid.
Basicly, you wasted my time.
Basicly, you wasted my time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
One of the toothbrush battery does not charge anym
on August 27, 2025
Posted by: Arif123
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] One of the toothbrush is not working anymore after using it for 2 months.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, August 28, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great so far. Will update after a year of usage.
on August 27, 2025
Posted by: ZPan
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. My last toothbrush failed after about a year of usage. Then, the metal shaft cannot stay centered. So, I bought this toothbrush. I tried to use softer force when brushing with this toothbrush. So far, the toothbrush holds up. The metal shaft has a bit of deviation from the center. But, it is not that severe.
Written by a customer while visiting philips.com
Posted by: gary250
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the timer, so I know where to put the brush.Keeps me writng for the right amount of time
Written by a customer while visiting philips.com