Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
3
It doesn’t work as well as the last toothbrush I .
on September 16, 2025
Posted by: Gopher55
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brush head doesn’t fit properly on the toothbrush, so it doesn’t vibrate very fast. I have to push it down and then it works a little better.
Written by a customer while visiting philips.com
Posted by: Anderson@
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I didn't like it, the product doesn't have a great feature, battery doesn't last long.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, September 16, 2025
Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Bruscher
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used a different electric toothbrush so the Sonic was a surprise. I like how it works and the weight. I'll know how well it works the next time I visit my dentist.
Written by a customer while visiting philips.com
Customer Rating
2
Great BUT does not last
on September 14, 2025
Posted by: Camby
Gender:Female
This toothbrush is great but this is the second one I’ve owned that has stopped working after changing the replacement head. Really frustrating because I love it, but it’s only 4mo old!
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, September 15, 2025
Hey, Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you. We’d like to take a further look at it, to understand what’s causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page. We look forward to resolving this issue for you. Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Pedro106
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was happy with my old Philips Sonic. When this one arrived I see it is more compact, but it does the job just as well as my last one.
Written by a customer while visiting philips.com
Posted by: ST Leopard cubs
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This electric toothbrush is not removing tartar , and I still have to go to the deep cleaning to a dentist.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Jessymom
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the Sonicare! I had another brand but never felt I got a good cleaning. It takes a bit to get used to the Sonicare, but now that I have, I love it. It cleans exceptionally well and stays charged for the 14 days as stated
Written by a customer while visiting philips.com
Posted by: Soniteeth
Verified Purchase:Yes
[This review was collected as part of a promotion.] The sonacare is light weight easy to use 2 speeds holds a long charge and recharges quickly
Written by a customer while visiting philips.com