Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
5
New toothbrush takes some getting used to using.
on September 23, 2025
Posted by: DeeX
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought the Philips Sonic 4100 Series electric toothbrush in August after our E Series Philips electric toothbrush began to only work intermittently. We had the E Series for about 15 years and thought it did a very good job cleaning our teeth and gums. The 4100 Series took some getting used to. It feels different in my hand and feels different on our teeth but does feel like it is doing a sufficient job. The next trip to the dentist will tell the story. I also like that there are 2 speeds.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: HaleyG
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm not sure what is wrong with me, but the excessive saliva that gets produced, and runs down my hand, or has me leaning over the sink, makes this very inconvenient to use with dubious effectiveness. I use less than 1/8 of a teaspoon of toothpaste (on the advice of my dentist to use 'less' than normal) and it still causes me to drool. With any less, and I bet that I'd get the benefit of no fluoride. And that makes me think that this is kinda worse for my teeth than manual brushing ?
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, September 21, 2025
Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: North1001
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wish it would have come with a travel box, it would have been convenient
Written by a customer while visiting philips.com
Customer Rating
1
Planned obsolescence?
on September 18, 2025
Posted by: Tooth Haver
When I purchased this tooth brush I immediately noticed that the feeling of quality was significantly worse than the Sonicare I had had for ~8yrs before (the battery finally wore out). It was much lighter and felt cheaper (the old version plastic was a glossier, higher quality finish).
After about 6-8 months the metal piece which the replaceable heads fit to started to become loose. Progressively over the past month or two it has now become unusable.
I am disappointed to see that Philips has been significantly downgrading the quality of their Sonicare toothbrushes.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, September 19, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: bobnotrob
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased due to a recommendation from Wirecutter and never looked back. It's everything it reports to be: quiet, powerful and sleek. One thing I noticed early on was that the on off button was the same color as the body so visually it was harder to locate than through feel.
Written by a customer while visiting philips.com
Posted by: Dolly pie
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used sonicare for years I couldn’t live without it love it
Written by a customer while visiting philips.com
Posted by: 37stflo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] neither my wife or I like this. The vibrations are painful and annoying and we don't feel like we are really brushing our teeth. Waste of money.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, September 19, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Gena1969
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my Sonic Electric Toothbrush. I had changed to another company, but the brush just didn't do the trick. Needless to say, I went back to my Sonicare bruch.
I would recommend this to a friend!
Written by a customer while visiting philips.com