Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Football 2
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m really dissatisfied with the toothbrush.
The power isn’t what I expected
The power isn’t what I expected
Response from philips.comBy Alexandros, Global 247, October 13, 2025
Hello there.
We’re sorry to hear that the toothbrush did not meet your expectations, and thank you for sharing your feedback with us. We understand how important it is for a product to deliver the power and performance you were expecting. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
We’re sorry to hear that the toothbrush did not meet your expectations, and thank you for sharing your feedback with us. We understand how important it is for a product to deliver the power and performance you were expecting. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Zenithpulse
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the flexibility of not having a cord! The water tank is almost large enough but not quite - it would depend on what level of firmness you would be using as to whether it's large enough. I love, love, love being able to fill it up and make at least one pass without having to refill the water tank.
Written by a customer while visiting philips.com
Posted by: Em6713
from Huron, Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent toothbrush. The indicators to switch zones are nice and the auto turn off is a great feature.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sarah R
from Fairbanks, Alaska
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the Healthy White version of the Phillips electric toothbrush for 15 years. Most recently I purchased a lower cost model. It is smaller in the hand, which at first felt odd but now I like. I brush my teeth 2-3 times per day and this brush runs out of a charge in a week. My Healthy White never needed a charge after six-seven days.Besides that, I like this one.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kaay10
Verified Purchase:Yes
[This review was collected as part of a promotion.] Rating this toothbrush 3 stars. I’ve been using it for about 2 months. While brushing my teeth it sometimes just turns off. It’s so annoying. And yes I do charge it.
Written by a customer while visiting philips.com
Posted by: fjoh
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a basic electric tooth brush. Only has two speeds, I had a previous Phillips but the battery died after several years, I do believe it improves my oral hygiene. Consumer Report gave this a good rating for the produce and price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: PandaPotions
from Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality of this toothbrush has gone down from the previous one I ha. It's a lot lighter and feels cheaper quality. Let's not even talk about the charging base. Actually let's talk about it. It was a USB charger with an extremely short cord. I don't know how i was going to plug it in and be able to charge my toothbrush properly. I now just use my old charging base that actually plugs into the wall instead of having to buy a USB block.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Bubba boy
from florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very good toothbrush. It is easy to use good. Very good battery life.
Written by a customer while visiting philips.com