Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Doggie Mommy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This brush has low power and vibrates when using. I am so disappointed in this brush. I have used Sonicare for over 20 years and will not buy this 4100 series brush again
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, October 24, 2025
Hello there. Thank you for sharing your feedback with us, and we’re sorry to hear that the 4100 Series brush didn't meet your expectations. It's concerning to know about the low power and vibration issues, especially when you've been a loyal Sonicare user for over 20 years.
Feel free to reach out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Our team is ready to assist you and ensure you have a brush that delivers the performance you're accustomed to.
Thank you for being a valued customer, and we hope to resolve this issue satisfactorily.
Philips Consumer Care.
Feel free to reach out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Our team is ready to assist you and ensure you have a brush that delivers the performance you're accustomed to.
Thank you for being a valued customer, and we hope to resolve this issue satisfactorily.
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Rosie26
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the clean, I don’t like the way it takes a minute to go to high speed
Written by a customer while visiting philips.com
Customer Rating
5
The product has great features and is easy to hand
on October 23, 2025
Posted by: DLPJJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it because it is easy to handle. It takes good care of my teeth.
Written by a customer while visiting philips.com
Posted by: Lion73
Verified Purchase:Yes
[This review was collected as part of a promotion.] We recommend this product
Easy to use
Helps gum and teeth care
Easy to use
Helps gum and teeth care
Written by a customer while visiting philips.com
Customer Rating
1
Not happy
on October 22, 2025
Posted by: Dpe12
Battery died in 2 1/2 months. I tried all advised debugging methods. It’s not worthy of the Philips Sonicare reputation. I’ve had Sonicare toothbrushes since the late 90’s.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 23, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
I like the 30 timer and the notification if brushi
on October 20, 2025
Posted by: happyteeth521
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recommend it to anyone who want a good toothbrush. It works exactly as described.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Matterhorn50
Gender:Male
Verified Purchase:Yes
Great value for the money. Works perfectly, light, easy to handle, highly recommended. Supreme battery life.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Confident Consumer
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my sonicare toothbrush. It surpasses expectation, and outperforms all other “knockoff” brands I have tried in the past. I also like the fact that Philips brand is extremely transparent about what goes into making their products. I trust the brand. That’s peace of mind worth the extra money.
I would recommend this to a friend!
Written by a customer while visiting philips.com