Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
5
So glad I bought it!!!!
on May 12, 2022
Posted by: Kittykat89
Gender:Female
I have recommended this toothbrush to all my friends! As soon as I first used it I fell in love! It feels like you have just stepped out of the dentist office! You get that amazing clean feeling and I can’t stop looking at my teeth now! They look brighter after just a couple of days honestly! This is just the toothbrush I was looking for! You won’t regret buying it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Features
on May 12, 2022
Posted by: Sundance33
Gender:Male
[This review was collected as part of a promotion.] Light weight, Powerful brush action, Long battery life, Short battery charge time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
This product is not the same as previous models
on May 11, 2022
Posted by: Pedey1
Gender:Female
[This review was collected as part of a promotion.] This product is a much cheaper version of the model 4100 that I have used for the last several years. I though I was purchasing the same model (only pink), but it doesn't have the same features, has very weak speed/power, and doesn't hold a charge.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 20, 2022
Hello. Thank you for taking the time to write this review. We're sorry to hear that you purchased a toothbrush that doesn't match the features and performance of your previous device.
Regarding the poor power performance and battery drain, we'd like to know if you're using the charger that came with your toothbrush and if the issue persists when you take off the brush head.
Kindly reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Regarding the poor power performance and battery drain, we'd like to know if you're using the charger that came with your toothbrush and if the issue persists when you take off the brush head.
Kindly reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
Customer Rating
5
I like the features that it has
on May 10, 2022
Posted by: Queen Bee
Gender:Female
[This review was collected as part of a promotion.] I love the toothbrush. It has a two minute timer so I know how long to brush my teeth without having to guess. I love that it goes about 2 weeks before needing to charge it again.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Easy to use
on May 10, 2022
Posted by: Quantico44
[This review was collected as part of a promotion.] It is so easy to use. It tells me everything I need to know like:
When to change the brush head
When to change the quarter of my mouth I’m brushing
When it needs to be charged
When I’m brushing in the wrong place
And… it has two speeds. I give this toothbrush a thumbs up for sure!
When to change the brush head
When to change the quarter of my mouth I’m brushing
When it needs to be charged
When I’m brushing in the wrong place
And… it has two speeds. I give this toothbrush a thumbs up for sure!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
This is a very basic toothbrush.
on May 9, 2022
Posted by: Sherine N
Gender:Female
[This review was collected as part of a promotion.] There’s only one mode. Too basic. This is meant for kid or starter maybe. Not recommended for adult.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 23, 2022
Hi Sherine,
Thanks for reaching out to us regarding your Sonicare 4100 toothbrush. We aim to prove a wide range of Sonicare toothbrushes to suit individual needs! The 4000 Series power toothbrushes are intended to remove adherent plaque and food debris from the teeth to reduce tooth decay and improve and maintain oral health. It gives the option to choose between a low and high intensity, when you use the toothbrush for the first time, the default setting is the low intensity. To change the intensity, please follow these steps:
1. Press the power button once to turn on the toothbrush.
2. Press a second time within 2 seconds to change the intensity.
We hope this helps improve your next brushing session! You can find more information in the user guide which is listed at the bottom of this page: https://www.usa.philips.com/c-p/HX3681_26/4100-series-sonic-electric-toothbrush/support
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your Sonicare 4100 toothbrush. We aim to prove a wide range of Sonicare toothbrushes to suit individual needs! The 4000 Series power toothbrushes are intended to remove adherent plaque and food debris from the teeth to reduce tooth decay and improve and maintain oral health. It gives the option to choose between a low and high intensity, when you use the toothbrush for the first time, the default setting is the low intensity. To change the intensity, please follow these steps:
1. Press the power button once to turn on the toothbrush.
2. Press a second time within 2 seconds to change the intensity.
We hope this helps improve your next brushing session! You can find more information in the user guide which is listed at the bottom of this page: https://www.usa.philips.com/c-p/HX3681_26/4100-series-sonic-electric-toothbrush/support
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
I don't think this model is good
on May 9, 2022
Posted by: Nando1986
Gender:Male
[This review was collected as part of a promotion.] [Employee of philipsglobal] This model does not give the feeling of cleaning teeth
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 20, 2022
Hello. Thank you for taking the time to write this review. What a shame to hear that your toothbrush is not giving you the results that you had expected.
Please note that your cleaning results may depend on many factors like your brushing technique, the brush heads you've been using, and even the vibration power that might be lowered because of an enabled Easy Start function.
In order to take a closer look at your request, we recommend that you reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Please note that your cleaning results may depend on many factors like your brushing technique, the brush heads you've been using, and even the vibration power that might be lowered because of an enabled Easy Start function.
In order to take a closer look at your request, we recommend that you reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
This is the first electric toothbush I've used!
on May 8, 2022
Posted by: ZZZ20
Gender:Male
[This review was collected as part of a promotion.] I love it! The traditional toothbrush shape and timer are my favorite features!
I would recommend this to a friend!
Written by a customer while visiting philips.com