Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Tiger Mom
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had other spin brushes in the past, but the 4100 Series Sonic electric toothbrush is by far the best. I love the charging capability and the sleek design. It has so many other great features. The toothbrush beeps at you to let you know when you should brush a different quadrant of your mouth and shuts off after two minutes. This is a great toothbrush!
minutes.
minutes.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Unpleasant to use, so I may switch back to manual
on July 3, 2022
Posted by: Manual toothbrusher
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Vibration is too vigorous. Because the head is smaller than on a manual toothbrush, the head keeps slipping off my teeth, and the vibrating shaft rests on my teeth with a loud racket. The 30 second beep recommending a shift to another area of the teeth is too quiet to be useful.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 4, 2022
Hi there, thanks for leaving us a comment here. We're sorry to hear you didn't have such a positive experience working with Philips. This must be quite inconvenient for you. We advise you to activate the Easy-Start feature by pressing the power and mode button for 2 seconds while it's charging. We also recommend changing the brush head to see if it improves the Sonicare's behavior. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: So happy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist recommended Sonicare in 1992. I have not had a cavity since. My daughter gifted me the new thinner model for Mothers Day that is easier to handle to my surprise. I would have continued to use my original model as my teeth feel so clean with each use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Johnson7
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So FAR SO GOOD.TRIED YO PUT WARRANT INFORMATION IN WAS UNABLE.BUT I LOVE IT.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
People your never going to believe this!!!
on July 1, 2022
Posted by: Mrs. Always Wright
Gender:Female
I swear I brush my teeth every day, and I have had my Sonicare toothbrush for 4 or 5 years. Crazy thing is, I lost my charger for it over a year ago….. and IT STILL TURNS ON!!!!! It still works like new without having to charge it for OVER A YEAR!! This toothbrush is amazing!! Wonder how long it will last. Maybe mine runs on toothpaste :D
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Weak brush
on June 28, 2022
Posted by: Sad sonicare user
Gender:Female
[This review was collected as part of a promotion.] This toothbrush is too lightweight and has a very weak brush strength or vibration. I lost my Elite toothbrush that I’ve had for 20 years so purchased the 4100 to replace it. I actually hate my new toothbrush and regret not doing more research before buying it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 1, 2022
Hi,
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that you're not satisfied with the vibration of your toothbrush. This weak vibration may be caused by your Sonicare still having the Easy-Start feature activated. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. To deactivate this feature, follow the instructions on page 14 of the user manual: https://philips.to/3y713Ej. Furthermore, do know that your brush head is equipped with two intensities; Low and High. To change between intensities follow these instructions:
- Press the power button once to turn on the toothbrush.
- Press a second time within 2 seconds to change the intensity
Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that you're not satisfied with the vibration of your toothbrush. This weak vibration may be caused by your Sonicare still having the Easy-Start feature activated. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. To deactivate this feature, follow the instructions on page 14 of the user manual: https://philips.to/3y713Ej. Furthermore, do know that your brush head is equipped with two intensities; Low and High. To change between intensities follow these instructions:
- Press the power button once to turn on the toothbrush.
- Press a second time within 2 seconds to change the intensity
Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Excellent toothbrush!
on June 28, 2022
Posted by: LGRB
Gender:Female
[This review was collected as part of a promotion.] I purchased my toothbrush about a month ago and have been using it twice daily since. The battery lasts about two weeks. I really like the sound change to suggest a move to another part of your mouth. I hope this toothbrush lasts a long time!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Poor Judgment
on June 27, 2022
Posted by: Glass55
Gender:Female
[This review was collected as part of a promotion.] I think the brush is effective. I definitely should have purchased one with the plug in for the charge cord. Plus didn't come with a travel case. I regret not shopping more.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 4, 2022
Hi there, thanks for your comment here. We're sorry to hear you didn't have such a positive experience with the Sonicare, and it's unfortunate the travel case didn't come with the appliance. This must be quite inconvenient for you. We'd recommend getting in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further!
Hope to speak to you soon.
Kind regards,
Hope to speak to you soon.
Kind regards,
Written by a customer while visiting philips.com