Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Dentalwin
Verified Purchase:Yes
[This review was collected as part of a promotion.] The sonic care is the first battery operated toothbrush I’ve used. It is a real improvement over manual. It makes me look forward to brushing my teeth.
Written by a customer while visiting philips.com
Posted by: Tm1785
from Keyport, NJ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 5th Philips toothbrush and i’m not happy with it. It seems weaker than my previous one and sometimes it vibrates too much.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, November 23, 2025
Hello there.
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Marine 2
from Delray Beach, FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great powerful, compact, toothbrush! This is my second one. I had one before this that lasted many years. It was actually still working, but the switch was starting to stick, so I figured I would get a new one!
Written by a customer while visiting philips.com
Posted by: RattRaeve
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's easy to use! The sensitive setting is my go to right now, since I have never used an electric toothbrush before now. I've also never felt so clean. My dentist recommended it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TheKev
from SE Georgia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mango11
from Colorado
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used Sonicare toothbrushes for many, many years. I believe this is the 4th one that I've owned. Over the years I've seen more features get added to the toothbrush but the quality keeps getting worse. In fact, the last one I owned broke after only two and a half years.
This new one is a smaller diameter than prior models and that is good. What I don't like is I have to reset the vibration level after recharging the battery. I don't know why the default is set to the low setting because that one just doesn't feel like it's cleaning my teeth. The higher setting is more consistent with the intensity of the prior models and that should be the default.
This new one is a smaller diameter than prior models and that is good. What I don't like is I have to reset the vibration level after recharging the battery. I don't know why the default is set to the low setting because that one just doesn't feel like it's cleaning my teeth. The higher setting is more consistent with the intensity of the prior models and that should be the default.
Written by a customer while visiting philips.com
Posted by: Sandy B
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used Phillips Sonic Care toothbrushes for many years. This one was disappointing. It hardly feels like it brushes my teeth at all. It’s very very soft. I even put the toothbrush head from another Sonic Care toothbrush and it is still way too soft.
Written by a customer while visiting philips.com
Posted by: GZ_Smile
from Coquitlam
Gender:Male
Verified Purchase:Yes
I’m very impressed with this Philips electric toothbrush. It cleans incredibly well, leaving my teeth feeling smooth and fresh like after a professional cleaning. The vibration is gentle but effective, and the different modes make it easy to customize the brushing experience. Battery life is excellent and the build quality feels premium. Highly recommended for anyone who wants to noticeably improve their daily oral care.
I would recommend this to a friend!
Written by a customer while visiting philips.com