Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Mango11
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used Sonicare toothbrushes for many, many years. I believe this is the 4th one that I've owned. Over the years I've seen more features get added to the toothbrush but the quality keeps getting worse. In fact, the last one I owned broke after only two and a half years.
This new one is a smaller diameter than prior models and that is good. What I don't like is I have to reset the vibration level after recharging the battery. I don't know why the default is set to the low setting because that one just doesn't feel like it's cleaning my teeth. The higher setting is more consistent with the intensity of the prior models and that should be the default.
This new one is a smaller diameter than prior models and that is good. What I don't like is I have to reset the vibration level after recharging the battery. I don't know why the default is set to the low setting because that one just doesn't feel like it's cleaning my teeth. The higher setting is more consistent with the intensity of the prior models and that should be the default.
Written by a customer while visiting philips.com
Posted by: Sandy B
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used Phillips Sonic Care toothbrushes for many years. This one was disappointing. It hardly feels like it brushes my teeth at all. It’s very very soft. I even put the toothbrush head from another Sonic Care toothbrush and it is still way too soft.
Written by a customer while visiting philips.com
Posted by: GZ_Smile
Gender:Male
Verified Purchase:Yes
I’m very impressed with this Philips electric toothbrush. It cleans incredibly well, leaving my teeth feeling smooth and fresh like after a professional cleaning. The vibration is gentle but effective, and the different modes make it easy to customize the brushing experience. Battery life is excellent and the build quality feels premium. Highly recommended for anyone who wants to noticeably improve their daily oral care.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Allen4590
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Sonic Toothbrush has literally changed my oral health. My gums no longer bleed and my mouth is healthier then ever. My teethe are smooth and I don't have to worry about keeping track of brushing time, it does it for me. My dentist and I couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Fine results with an unfortunate design flaw.
on November 12, 2025
Posted by: KimmerState
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall, the 4100 Series performs well, massages gums gently and provides a thoroughly cleaning. A few weaknesses: the thumb activation button deteriorates too quickly. A fingernail can puncture the covering of this button, which is unfortunate and unintentional as it can be difficult to operate the button without at least some small part of the fingernail coming in contact with its surface.
Written by a customer while visiting philips.com
Posted by: Jogs
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose this item because I needed to improve my brushing habits and keep my teeth more healthy. I’m really happy with this product and love the reminders and special features it has. The diamond brushing heads i ordered along with it do a great job. Would recommend it to many of my friends.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Brushguy5
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a competent toothbrush and works well. Overpriced compared to the knock-offs that work just as good. The brush that came with it is way too soft. It literally does nothing for you. I found an off-brand replacement that is firmer and works just fine.
Written by a customer while visiting philips.com
Customer Rating
1
The toothbrush is not doing it what I expected.
on November 9, 2025
Posted by: Peg5920
Verified Purchase:Yes
[This review was collected as part of a promotion.] This I thought would be a great toothbrush, but kit what Ibecpected. Would not buy again.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, November 10, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com