Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Love vacations
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would highly recommend! It gets between your teeth. I still gloss but feel it does a good job of removing food from your teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
still getting use to it, I use it for about 4 min.
on October 17, 2022
Posted by: Gatorbill
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I think I am getting gum area cleaner and the tooth surfaces
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
I did not feel enough pressure while brushing
on October 17, 2022
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did not feel enough power while brushing so I was brushing longer. Would not reorder
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 19, 2022
Hi, Roberta. Thanks for sharing your feedback with us. We are sorry to hear that the brushing power of your Sonicare was not up to expectations. We would like to investigate this matter further for you, would you mind reaching out to us via Social Media? We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can reach out to us via the contact page on our website here:
https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA
Our colleagues will then try their best to help you further.
Hope to speak to you soon!
https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA
Our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Posted by: Dr. Sues
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is simply not as strong as my older model HX8010. I have to use two cycles to get my teeth clean. It is adequate, I'm simply used to a stronger model. I do like the pause function on this model. I really like the clean setting on the older model.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Gebby
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great! Just upgraded from the original Sonicare. I like the size and weight of this new one.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Chast48
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used an electric toothbrush in the past but all it did was spin in circles. With the Sonicare my teeth feel cleaner longer. I would dare say it is the best brush on the market.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jmac19
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had multiple electric toothbrushes and none compare to this one! I’ll never buy another brand.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Doesn’t measure up to my old Phillips toothbrush
on October 15, 2022
Posted by: Gigi H
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m not impressed with my new toothbrush. The price was great but there’s a big difference. It comes with very soft cheap bristle brush. No case came with toothbrush either. It also doesn’t seem to have the same cycles as my old Phillips toothbrush. Big difference in price but now more of a disposable toothbrush.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 19, 2022
Hi, Gigi. Thanks for sharing your feedback with us. We are sorry to hear the Sonicare is not up to your expectations. We’d like to try our best to improve, and would like to thank you for taking the time to share your experience and valuable feedback with us. If you have any questions or queries in the future about our products, we love to help you out in any way we can. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare).
Hope you have a wonderful day
Hope you have a wonderful day
Written by a customer while visiting philips.com