Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: VedHead05
Verified Purchase:Yes
[This review was collected as part of a promotion.] The updated model does not compare to the original eSeries with the screw on brush heads. Frankly, I don’t know why Philips would change a good thing. My teeth don’t feel as clean with the updated version and the pin that holds the brush head on is not very durable and tends to break. I wouldn’t buy another.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 6, 2022
Hi,
Thanks for reaching out to us regarding your Sonicare 4100 Toothbrush. We are sorry to hear that your new model does not match up to the Sonicare which you have tried previously, and hope we can help. We would like to take a closer look at the issues and see what we can do.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Thanks for reaching out to us regarding your Sonicare 4100 Toothbrush. We are sorry to hear that your new model does not match up to the Sonicare which you have tried previously, and hope we can help. We would like to take a closer look at the issues and see what we can do.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: Jones11
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good basic product and a good value, it could have some improvements.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Amsk83
Gender:Female
Verified Purchase:Yes
I have had a diamondclean toothbrush prior to purchasing the 4100 and there is a significant difference. I feel like the diamondclean gives a deep clean getting between teeth, while the 4100 glides along the surface of the teeth. I now have to use a regular toothbrush plus the 4100 to feel like I get a good clean. I am disappointed in the product.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 21, 2022
Hi, Thanks for sharing your feedback with us. We are sorry to hear the Sonicare is not up to your expectations. We’d like to try our best to improve, and would like to thank you for taking the time to share your experience and valuable feedback with us. If you have any questions or queries in the future about our products, we love to help you out in any way we can. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can reach out to us via the contact page on our website here:
https://www.philips.ca/c-w/support-home/support-contact-page.html#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA
Our colleagues will then try their best to help you further.
Hope you have a good day!
https://www.philips.ca/c-w/support-home/support-contact-page.html#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA
Our colleagues will then try their best to help you further.
Hope you have a good day!
Written by a customer while visiting philips.com
Posted by: Big trees
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The battery sucks i charge it for a while and then no matter how much I charge it never fills.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 6, 2022
Hi,
Thanks for reaching out to us regarding your Sonicare 4100 Toothbrush. We are sorry to hear that the battery does not fully charge and hope we can help! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions. Check also that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. If the issue persists after the full charge, you could try a different charger if possible.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Thanks for reaching out to us regarding your Sonicare 4100 Toothbrush. We are sorry to hear that the battery does not fully charge and hope we can help! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions. Check also that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. If the issue persists after the full charge, you could try a different charger if possible.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: Z1946
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Your old tooth brush is old school. Move up to an electric tooth brush that makes your teeth feel cleaner and brighter everyday! In 60 seconds your ready with the best smile you’ve ever had.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Wonbie
Verified Purchase:Yes
[This review was collected as part of a promotion.] Been using my Philips toothbrush since 1999 I’m on my second one
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SuzyQumranDesert
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I feel like my teeth are the cleanest ever other than the dental hygiene cleaning. The battery is amazing. I've had the toothbrush for two months and have only done the initial charge.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bec58
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth feel like I've been to the dentist after every brushing. Charge lasts a long time, and I love the reminder it gives to recharge.
I would recommend this to a friend!
Written by a customer while visiting philips.com