Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
1
Gave me cavities
on January 26, 2023
Posted by: Katiepie
I have always used a normal toothbrush, and I’ve never had any problems with cavities or having bad teeth. I decided to switch to an electric toothbrush about a year and a half ago because I thought would be better for my teeth. But I was wrong. I went to the dentist today and they told me I had two cavities. I believe it is because of the pressure sensor because I have teeth with deeper grooves. I could not get a thorough brush with this toothbrush brush, but I didn’t realize it was a problem until it was too late. Please do not buy this toothbrush if you have teeth with deep cavities like me.
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 27, 2023
Hi Katiepie,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Networkplumber
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the toothbrush. It works better that the previous model and seems better overall
Written by a customer while visiting philips.com
Customer Rating
4
This is the best electric toothbrush I have used.
on January 25, 2023
Posted by: Reachastarr
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use my toothbrush after I use my water pik and feel like I just came out of having my teeth cleaned at the dentist.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: me again
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had the E series before but this one has better speed and really like the 30 second reminder that this one has plus much smaller unit.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Churchfield
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve been Sonicare users for over 15 years. And this one is all we anticipated. Great results brushing, and excellent battery life. It travels real well, too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bear717
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a quip toothbrush before using this one. I paid about the same for both of them but this one is a life changer. This is a great toothbrush for people who feel like they need to apply pressure to clean their teeth because the vibrations make it so you don’t have to apply any pressure! My teeth feel so clean & I’m excited to go to the dentist to see what they say in 6 months!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Unclear instructions and expensive brushheads.
on January 24, 2023
Posted by: Lemur90
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The instructions in the manual regarding how to brush with it are not clear, and there are no official videos online for this particular brand.
The brushheads are sold out on the main website and other sellers sell them for an inflated price...
Takes a while to charge ( 2 days in my case)
Written by a customer while visiting philips.com
Posted by: Copper41
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I gave 5 stars to this electric toothbrush because it is so easy to use, and the battery charge lasts for long time before needing a recharge. Great pink color!
I would recommend this to a friend!
Written by a customer while visiting philips.com