[This review was collected as part of a promotion.] I used to love my sonicare toothbrushes. I've had four in my life. They have always lasted. This new 4100 broke after about two months. I'm not really happy about it, but maybe there was in plastic that gave it a weak point.
To promote sustainability, philips expects you to provide your own charger for this tooth brush. THey do offer to send you an adapter all the way from China which I guess uses less plastic but pumps millions of tonnes of CO2 into the environment! Oh, and the adapters are on indefinite backorder!
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 28, 2023
Hi Thommysands,
Thank you for sharing your feedback with us. We would like to inform you that we are committed to sustainability and use recycled and recyclable materials in our packaging. We removed the power adapter, which helps to keep the equivalent of over 19 million plastic bottles out of landfills.
We hope we have answered your query. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] My dentist recommended this and I'm Soo glad he did. Everytime I brush it's like I just left the dentist office.
[This review was collected as part of a promotion.] I enjoy the sleekness of the design, the speeds can clean deep or shallow, and how long the battery lasts. I brought it on a Trip for ten days and it didn’t need charging
[This review was collected as part of a promotion.] I pleased with the product however I find it only lasts thru 5 days of brushing twice a day - is this normal?
The green features are just manufacture cheap outs
on January 26, 2023
Posted by: ladycliff78
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not supplied with a normal plug end. Manufacturer will sell you one for extra cash. That's the green feature, less product for the consumer, more cash for them.
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 27, 2023
Hi there,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.