Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Christine A
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Small, energetic and simple to use. I really hope it lasts longer than it's predecessors.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Arch Angel
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is automatic and helps me get every tooth cleaned
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Zyksd
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed with my purchase. Each time I use the toothbrush, I have to separate the brush head from the battery pack in order for it to work properly the next day. It requires daily cleaning. I would not buy another Phillips toothbrush again.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, March 3, 2023
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Philips Sonicare Toothbrush. This is not the experience we want you to have with our product. Please note that cleaning your toothbrush and brush heads regularly improves their lifespan and performance. Clean your toothbrush after use by rinsing the brush head and bristles. Wipe the handle with a damp cloth.
For assistance regarding the toothbrush not working properly, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Philips Sonicare Toothbrush. This is not the experience we want you to have with our product. Please note that cleaning your toothbrush and brush heads regularly improves their lifespan and performance. Clean your toothbrush after use by rinsing the brush head and bristles. Wipe the handle with a damp cloth.
For assistance regarding the toothbrush not working properly, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Everything works just like advertized or better.
on March 3, 2023
Posted by: Loco Logger
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The vibrating motor in this tooth brush is much faster and stronger than my old Equate brush. The rechargeable battery works like a dream.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jean177
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ordering and subscription process was very easy. I received my first replacement in just a few days.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Needs frequent charging
on March 1, 2023
Posted by: An_na
I'm a huge fan of electric toothbrushes but would not recommend the 4100 version due to needing to frequently charge, and I've already gone through two because it started needing to be charged so frequently, even though I had only had it for a year. Is there something different about this version that leads to frequent charging?
Response from philips.comBy Simran maxwel , Philips Consumer Care, March 1, 2023
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Sonicare 4100 Series Sonic electric toothbrush. We would like to inform you that the battery life of your Sonicare toothbrush depends on how often and how long you brush. The battery will last with a full charge if you brush for two minutes twice a day. We hope this was helpful.
If the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Sonicare 4100 Series Sonic electric toothbrush. We would like to inform you that the battery life of your Sonicare toothbrush depends on how often and how long you brush. The battery will last with a full charge if you brush for two minutes twice a day. We hope this was helpful.
If the issue still persists, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: mattth
Verified Purchase:Yes
[This review was collected as part of a promotion.] brush only last a month or so before the bristles bend
I would recommend this to a friend!
Response from philips.comBy Simran maxwel , Philips Consumer Care, March 1, 2023
Hi Mattth,
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Sonicare 3100 Series Sonic electric toothbrush. This is not the experience we want you to have.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Sonicare 3100 Series Sonic electric toothbrush. This is not the experience we want you to have.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: fjfjjf
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The timer controls my brushing and the two speeds are great to choice between
I would recommend this to a friend!
Written by a customer while visiting philips.com