Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Joy9
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It seems like it’s cleaning my teeth very deeply, and was a lot of energy. I would like to have two more of the same attachments or heads.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: evefor
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight, less cumbersome, and more efficient than my previous Sonic Electric Toothbrush with a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
This product is slow and has very little power.
on March 15, 2023
Posted by: Terry45
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush had no power at all. Maybe it could work for a travel brush that you only use once in a while. Doesn't live up to Sonicare reputation.
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips consumer care, March 18, 2023
Hi there,
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with the Philips Sonicare toothbrush. We recommend you turn off your toothbrush, remove the brush head, and grab the metal shaft. If it feels wobbly, please reach out to us through our social media channels so that we can assist you further. If the metal shaft feels solid, please check to see if the easy start function is on. If it's on, switch off the easy start function. Additionally, if you haven't charged your toothbrush in a week, we recommend charging it for 8 hours.
If the issue still persists, please contact us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care.
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with the Philips Sonicare toothbrush. We recommend you turn off your toothbrush, remove the brush head, and grab the metal shaft. If it feels wobbly, please reach out to us through our social media channels so that we can assist you further. If the metal shaft feels solid, please check to see if the easy start function is on. If it's on, switch off the easy start function. Additionally, if you haven't charged your toothbrush in a week, we recommend charging it for 8 hours.
If the issue still persists, please contact us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Beijo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using the Phillips sonicare for over ten years now.
My dentists have noticed how my gums have improved and my recession has improved to less and less.
My dentists have noticed how my gums have improved and my recession has improved to less and less.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Had it for about 3 months now and no complaints!
on March 14, 2023
Posted by: pl@ntl0ver_
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this toothbrush because you can choose different brush heads and adjust the vibration speed to your liking.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Hoosiermama
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product is well made, works as described and helps you keep your teeth cleaner. I like everything about this product except the cost of the brushes. We will see how long they last and if they last I will continue to use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MacsAnd
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] What is good lacking in power battery doesn’t last long
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Can’t use because no charging block included!
on March 13, 2023
Posted by: cindyleewood1
Gender:Female
I have been wanting one of these for years and finally ordered it. Boy was I disappointed and irritated when I opened it. There is no charging block/plug in the box! I don’t know about anyone else but my bathroom doesn’t have a USB port anywhere in it so this is unacceptable! No product should be sold without everything required to use it! So tired of companies cheaping out with their products!
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, March 17, 2023
Hi Cindy,
Thank you for sharing your feedback with us. In response to your query, we are committed to sustainability and making our packaging from recycled and recyclable materials. We have removed the power adapter, which helps prevents the equivalent of over 19 million plastic bottles reaching landfills. We hope this clarifies your query.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Thank you for sharing your feedback with us. In response to your query, we are committed to sustainability and making our packaging from recycled and recyclable materials. We have removed the power adapter, which helps prevents the equivalent of over 19 million plastic bottles reaching landfills. We hope this clarifies your query.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Written by a customer while visiting philips.com