Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4 out of 5
4.4
(3,053 Reviews)
Open Ratings Snapshot
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product. 
(
2,200 out of 2,511
)
Best Buy Privacy Policy
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
1 out of 5
1
I don’t like this electric toothbrush
on June 18, 2023
Posted by: Ladybug 2468
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product requires an adapter (can’t simply plug it into an outlet)! I do not like the sensation of the electric toothbrush at all.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, June 20, 2023
Hi there,

Thank you for sharing your feedback on our product for Philips Sonicare 4100 Series. In regards to the toothbrush adapter, we want to let you know that our product team has matched the best design that is consistent across the globe. However, we get your point and will definitely share your feedback with our product development team.

Regarding the sensation of the electric toothbrush this is not the experience we wish you to have. As you find the toothbrush to be too intense or uncomfortable, we recommend trying few troubleshooting steps. Some electric toothbrushes offer multiple intensity levels. You can try starting with a lower setting to see if it provides a more comfortable brushing experience. If the sensation is too harsh, switching to a softer brush head can help reduce the intensity while still providing effective cleaning. Electric toothbrushes are designed to do the work for you, so there's no need to apply excessive pressure. Try using a lighter touch and let the brush do the cleaning.

If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Very happy with product.
on June 17, 2023
Posted by: Girafe17
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is easy to use and I am happy with the results.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Missing a critical part
on June 17, 2023
Posted by: grammyP
Gender:Female
I needed a new Philips Sonicare toothbrush and got a good deal on this one however I was irritated that it doesn’t come with a normal plug so I need an adapter. It should come with both!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
This product is very easy to handle and keep clean
on June 16, 2023
Posted by: Goofy Me
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The size of this product is unbelievable compared to my prior brush. And so easy/simple to keep clean. And it is wonderful how long the battery remains charged. When leaving for a cpl days, never have to take the charger. And the fact it has two speeds which is great. Wonderful, wonderful to have/use!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
This toothbrush works so well. I am so pleased wit
on June 15, 2023
Posted by: Swooz
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is slim and fits just right in my hand and my mouth. Gentle but through in cleaning. Recharged and ready every time I’m ready to brush. Highly recommend and the price is right!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Product works well and is good for small spaces
on June 14, 2023
Posted by: Nekocat
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Slightly smaller than my old sonicare which I like. Cleans better than a manual brush. And I love the pink color which makes it easy to tell apart from my husbands. And you can choose the option of auto shipment of replacement heads.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Philips 4100 Series Electric Toothbrush
on June 13, 2023
Posted by: Gramios
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the 4100 Series/24 Sonic electric toothbrush; it does a great job of cleaning my teeth. It replaces an older Philips toothbrush and my brand to stay with is a Philips. The two-speed function is a positive. I especially like the way it removes plaque from my teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
Great features
on June 12, 2023
Posted by: 123notme
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose to purchase this toothbrush as my dental hygienist strongly recommended it to continue to support my health at home.
I would recommend this to a friend!
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, June 16, 2023
Hi,

Thank you for sharing your feedback with us about the Philips Sonicare 4100 Series toothbrush. We're happy to hear that it keeps its word and supports your dental health at home.

Please contact us via social media regarding the problem you are having changing the Philips Sonicare toothbrush heads. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page www.Philips.com/contact.

Hope to speak to you soon!

Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
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