Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Pjay65
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always used Oral B. Thought it was the answer to clean teeth and healthy gums. My dentist had a sonicare toothbrush. Felt very good in my hands. Got one. Takes clean to a whole level..love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Canela skin
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] As always, good quality and performance. I just expect to be less louder on future versions
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Max 12
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love that the brush is not as big and bulky as my last older Sonicare toothbrush! Also 2 speeds is great!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jimski11
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Keeps a charge for a decent amount of time. More than three weeks. Teeth feel perfectly clean after brushing. Love the two minute timer with 30 second intervals.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: toothy11
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush has two modes: slow and fast. the problem is the fast mode is also slow. i just use it as a plain tooth brush
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef Durvesh, Philips Consumer Care, August 27, 2023
Hi there,
Thank you for your feedback. We're sorry to hear that your Philips Sonicare 4100 toothbrush is vibrating as expected.
If your toothbrush is vibrating less powerfully than before, the troubleshooting tips below may help you find a solution. A toothbrush without a fully charged battery may need more power to vibrate at its original strength. We recommend charging it overnight for at least 24 hours. The chargers for all Sonicare toothbrushes are different and not compatible with other Sonicare models. We recommend charging the toothbrush using the original charger that came with it. Your toothbrush has the EasyStart feature. This feature causes your toothbrush to increase its vibration level slowly after each brushing session. The increase in vibration will occur over the first fourteen sessions. If you want your toothbrush to vibrate normally, we recommend turning off the EasyStart feature. It could also mean that your brush head is worn. We recommend replacing your brush head every three months. You can purchase a new brush head in our online store.
If this does not help or if you have any further questions, please feel free to get in touch via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for your feedback. We're sorry to hear that your Philips Sonicare 4100 toothbrush is vibrating as expected.
If your toothbrush is vibrating less powerfully than before, the troubleshooting tips below may help you find a solution. A toothbrush without a fully charged battery may need more power to vibrate at its original strength. We recommend charging it overnight for at least 24 hours. The chargers for all Sonicare toothbrushes are different and not compatible with other Sonicare models. We recommend charging the toothbrush using the original charger that came with it. Your toothbrush has the EasyStart feature. This feature causes your toothbrush to increase its vibration level slowly after each brushing session. The increase in vibration will occur over the first fourteen sessions. If you want your toothbrush to vibrate normally, we recommend turning off the EasyStart feature. It could also mean that your brush head is worn. We recommend replacing your brush head every three months. You can purchase a new brush head in our online store.
If this does not help or if you have any further questions, please feel free to get in touch via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Jhaus
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It seems to work well as my dentist said that it is helping keep my teeth clean but I brush my teeth for 4 cycles (each cycle is 2 minutes long)every time I use it. The one issue with it is that it seems that you have to buy Phillips replacement heads because the replacements I bought don't stay on through the course of brushing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: J-Jonah
Gender:Female
Verified Purchase:Yes
high setting on toothbrush is very intense, can only use the low setting
when battery is running low and you place on charger it buzzes like in use
when battery is running low and you place on charger it buzzes like in use
Written by a customer while visiting philips.com
Posted by: Aremeee
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had several Phillips toothbrushes and this one is the best I’ve had. Affordable, high quality. Lightweight. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting philips.com