Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,033 Reviews)
Rating breakdown 3,033 reviews
5 Stars
2,059
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,192 out of
2,502)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Gopher57
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was initially worried that this would be cumbersome. But, it's not. I can handle it easily. I like the 30 second notification.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: terryb048
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well-constructed but that's about it. I've read the manual a dozen times, and tried everything in and still the one thing I want - for it to run on the strongest setting - eludes me. I think there are too many "features" built into it, it should be simple to just push a button and get what you want reliably. But that's no how this one works. Some nights I get a robust brushing, other nights it barely vibrates. Hugely disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Brighter now
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth are getting so much cleaner, especially since I struggle with hard water issues.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Colorado girl
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush can reach hard to reach places. Cleans well and leaves teeth with a smooth feeling.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
My teeth even feel cleaner with this brush! Love.
on October 4, 2023
Posted by: Marvellous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Battery lasts, crazy vibrations. Slim handle. Light pink color.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MAQuincy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush produces just the right amount of vibration to clean the teeth without being irritating.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Improvement has made it worse
on October 2, 2023
Posted by: Deei
Gender:Female
I hate the new charger. Seems considerably less powerful than my last 3 Sonucare’s. Charge doesn’t last as long
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Me2here
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this as a replacement for my previous Sonicare which stopped working. Got model # off bottom of old one and purchased same. This one is smaller and has less power than previous. Very disappointed. Does not clean as well. Did something change?
I would recommend this to a friend!
Response from philips.comBy Farheen sayed, Philips Consumer Care, October 2, 2023
Hi there,
Thanks for sharing your feedback with us. We are sorry to hear that you aren't pleased with the performance of the Philips Sonicare Toothbrush. Please note that some Toothbrushes have the EasyStart feature activated by default. This feature causes your Toothbrush to increase its vibration level slowly after each brushing session. The increase in vibration will occur over the first fourteen sessions. If you want your Toothbrush to vibrate normally, we recommend turning off the EasyStart feature.
Also note that the mode selected impacts the vibration level on your Toothbrush. Some brushing modes are less powerful, for example, TongueCare and Sensitive. We recommend increasing the vibration by changing the brushing mode. Turn off your Toothbrush and press the mode/intensity button to choose the preferred mode.
We hope this will improve your experience. However, if the issue still persists or you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thanks for sharing your feedback with us. We are sorry to hear that you aren't pleased with the performance of the Philips Sonicare Toothbrush. Please note that some Toothbrushes have the EasyStart feature activated by default. This feature causes your Toothbrush to increase its vibration level slowly after each brushing session. The increase in vibration will occur over the first fourteen sessions. If you want your Toothbrush to vibrate normally, we recommend turning off the EasyStart feature.
Also note that the mode selected impacts the vibration level on your Toothbrush. Some brushing modes are less powerful, for example, TongueCare and Sensitive. We recommend increasing the vibration by changing the brushing mode. Turn off your Toothbrush and press the mode/intensity button to choose the preferred mode.
We hope this will improve your experience. However, if the issue still persists or you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com