[This review was collected as part of a promotion.] The technology in this is outstanding in that it has its own timer, adjustable sensitivity, holds a charge for a good long time, and lets you know when to replace brush heads.
[This review was collected as part of a promotion.] My career was in the Dental Field and I was introduced to Sonicare over 40 years ago. I have been a faithful user and have recommended it to many people. My only complaint is the cost of replacement brush heads and the fact that the unit doesn’t last as long as it used to. I still have my original Sonicare and it still works (can’t seem to find the replacement heads that fit it, anymore). I’ve bought a half dozen newer ones since then (3 in the last 2 years). In spite of all this, I’ll never give up my Sonicare.
[This review was collected as part of a promotion.] I really like the 4 alarms to let you know to switch to the next quadrant and also the pressure alarm
[This review was collected as part of a promotion.] The handle and brush head would not stay connected to allow it to do it's job
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, November 17, 2023
Hi Ebbie,
Thank you for writing your review. We're sorry to hear that you are facing issues with your Sonicare Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1& 24/7. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
[This review was collected as part of a promotion.] This very morning it wouldn't turn off. I plugged it back in and it stopped, but then bussed. I unplugged it and it was silent. It's broken. Please send me a new one.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef Durvesh, Philips Consumer Care, November 15, 2023
Hi there,
Thank you for writing your review, and we are sorry to hear about the issue that you are facing with your Philips Sonicare Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online HERE: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1& 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.