Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: suncatcher
Gender:Female
Verified Purchase:Yes
This was a replacement for my well-used previous toothbrush. Good choice!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Tedsin
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can’t find anything I don’t like about it , and this survey was a pain in the. Butt
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dissapointed4100
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The battery has 'died' after only 2-3 of months of use. Started off with a charge of about
10 days but has gradually diminished over the months. Toothbrush currently only holds 3 days of charge, and I suspect that it will be down to one day in the next few weeks.
10 days but has gradually diminished over the months. Toothbrush currently only holds 3 days of charge, and I suspect that it will be down to one day in the next few weeks.
No, I would not recommend this to a friend.
Response from philips.comBy Simran Maxwel, Philips Consumer Care, March 4, 2024
Hi there,
Thank you for writing your review, and we are sorry to hear that your Philips Sonicare 4100 Series Sonic Electric Toothbrush is not holding a charge.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear that your Philips Sonicare 4100 Series Sonic Electric Toothbrush is not holding a charge.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Fast driver
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Keeping my mouth healthy is a priority and a way to prevent heart disease!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Corgi Boy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the way my teeth feel after using the toothbrush. It works very well, and I would definitely recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Christa01
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] You could make it easier to replace heads (like Quip does)
I would recommend this to a friend!
Response from philips.comBy Parvez Ansari, Philips Personal Care, March 3, 2024
Hi Christa01,
Thank you for sharing your review with us. We are sorry to hear that you are having difficulties attaching your Philips Sonicare Toothbrush head to the handle. Please go through the below points on how to attach the toothbrush head to the handle, hassle-free, in two simple steps. 1. Hold the brush head with the bristles pointing in the same direction as the buttons on your toothbrush. 2. Push the brush head firmly on the toothbrush until you feel a slight click. Please make a note that there will be a small gap between the brush head and the toothbrush handle, which is normal and necessary. The brush head must be able to move to create the right amount of vibration.
We hope this makes your experience better. If not, please reach out to us via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your review with us. We are sorry to hear that you are having difficulties attaching your Philips Sonicare Toothbrush head to the handle. Please go through the below points on how to attach the toothbrush head to the handle, hassle-free, in two simple steps. 1. Hold the brush head with the bristles pointing in the same direction as the buttons on your toothbrush. 2. Push the brush head firmly on the toothbrush until you feel a slight click. Please make a note that there will be a small gap between the brush head and the toothbrush handle, which is normal and necessary. The brush head must be able to move to create the right amount of vibration.
We hope this makes your experience better. If not, please reach out to us via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Cathy62
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product I purchased in November of 23.I returned product February of 24. It stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Ecike
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still in the testing process need more time to evaluate this product
I would recommend this to a friend!
Written by a customer while visiting philips.com