Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
1
On Button failed
on April 5, 2024
Posted by: Nala2015
Gender:Female
Had their Diamond toothbrush - failed. Bought this one - failed. Both lasted just a year to 15 months. I like their toothbrushes - but the quality is just so bad for the money we pay!
This one probably would have worked for much longer - if not the rubber on the on button would have dissolved and cause the on button to fail. How ridiculous! You guys saved maybe a penny on the rubber on an otherwise good toothbrush. I am really upset about such arrogance and saving for the sake of saving, not with the customer in mind. Well, forget it. We - the customers - do not count anyhow.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, April 5, 2024
Hi Nala,
Thanks for taking the time to share your review regarding the Philips Sonicare Toothbrush. Your feedback is invaluable to us in our continuous efforts to improve our products. We are sorry to hear about your experience with the toothbrush.
For assistance, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thanks for taking the time to share your review regarding the Philips Sonicare Toothbrush. Your feedback is invaluable to us in our continuous efforts to improve our products. We are sorry to hear about your experience with the toothbrush.
For assistance, please get in touch via Social Media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Kelli BaNelli
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was Leary at first, but the directions said it would take some getting used to and the speed of vibration is even set lower by the factory for a few brushes to help with getting used to. Now that I have gotten used to it, I really like it, my teeth definitely feel cleaner. When I travel, I don’t take it with me travel, and really miss it and am happy to return to using it when I get home. My dentist recommended it, and I have to say, as skeptical as I was, it was a great idea!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mishellyj
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compact, charge lasts, timer to make sure you brush all areas equally
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Txduck55
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Having never had an electric toothbrush I didn't know what to expect. I am amazed! My gums have improved considerably, my teeth are cleaner and my dental hygienist is pleased. I love that it signals every 30 seconds and stops after 2 min. Easy to use, easy to charge. I recommend this to anyone wanting healthier teeth and gums.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Product works great. Miss the timer to change area
on April 3, 2024
Posted by: Raeleigh
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love how my teeth feel afterwards compared to using a manual toothbrush. I didn't realize this model doesn't have the pause to remind/time me on changing location I'm brushing. Not a deal breaker though, I just have to keep track.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: trifioso
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hi. I am a long times Phillips sonic user, and just recently had to switch to this slimmer model, after my trusty, bigger model finally bit the dust after factual YEARS of use. The first one of this slimmer model pooped out after a two weeks, which was super irritating, but I am Phillips fan, so I figured it was just one of those things, and bought a second one. So far all is well, and I am particularly liking the "you are brushing too hard" noise, which is hugely important for me.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bribo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose this rating because I a course could not understand the directions yet it. Has a fantastic slim line design and fantastic brushing speed
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Robbullx1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing toothbrush with all the features you need at an amazing price. I had an old sonicare and this one is much better with a more streamlined design.
I would recommend this to a friend!
Written by a customer while visiting philips.com