Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Club L.E.
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use and great product for its value price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: JackieMR
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this toothbrush. The small brush head makes it easy for detail brushing..
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: deernut
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The tool has a mind of its own, and never sure what speed from "easy start" to vigorous brushing will come forth. When I have time, am going to call to make a complaint.
The tool is too expensive to just throw out and the dental hygienist who recommended the sonic phillips said there were alternatives.
The tool is too expensive to just throw out and the dental hygienist who recommended the sonic phillips said there were alternatives.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, May 12, 2024
Hi there,
Thank you for sharing your review, and we're sorry to hear that your Philips Sonicare 4100 Series is not working as expected.
In this case, we would request that you contact us via social media so we can assist you further. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for sharing your review, and we're sorry to hear that your Philips Sonicare 4100 Series is not working as expected.
In this case, we would request that you contact us via social media so we can assist you further. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: NickyTO
Gender:Male
Verified Purchase:Yes
Overall, I like the product.I have bought a few of the similars over the years, and generally satisfied with the quality. But One thing that I do not like the most - not environmental friendly because the customers like me can not change the battery ourself and have to throw the entire unit away when the battery is dead, but otherwise the units were still working fine
Written by a customer while visiting philips.com
Posted by: Bree678
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using for almost a month now. I love the two settings and how long it keeps its charge!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: sunshine2
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had an old phillips for years thought I should get a new one. This new one will not even hold a charge long enough to brush your teeth. looks like garbage to me
No, I would not recommend this to a friend.
Response from philips.comBy Parvez Ansari, Philips Personal Care, May 9, 2024
Hi there,
Thank you for writing your review. We are sorry to hear that your Philips Sonicare is not charging as it should be. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review. We are sorry to hear that your Philips Sonicare is not charging as it should be. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: BB2024
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had 2 other Phillips Electric Toothbrush that stopped working after 5-6 years. I picked the 4100 due to it's features.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Daisey Love
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use both the oral B electric brush and this Phillips brush. The oral B gives a more vigorous brushing and the Phillips is more gentle. Brushing with both provides the best result.
I would recommend this to a friend!
Written by a customer while visiting philips.com