Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,031 Reviews)
Rating breakdown 3,031 reviews
5 Stars
2,057
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Customer Rating
5
Works great, long battery life and water resistant
on March 10, 2026
Posted by: 2LabDad
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love my Sonic electric toothbrush, huge improvement over the one I had before.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: a1consultant
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product performs as promised. It has plenty of power to adequately brush teeth and massage gums. In addition, the battery performs longer than predicted
Written by a customer while visiting philips.com
Posted by: Chief Jones
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Sonic tooth brush was recommended to me quite a while back, not sure why I ignored the recommendation for so long, creature of habit I suppose, been using a regular old tooth brush for decades, what did I need with one of these electric things?? Boy o Boy was that a mistake, I love my new Sonic! You can feel the difference after the first use. Better late than never!!
Written by a customer while visiting philips.com
Posted by: Pleased257
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent product. I had an earlier version that held up well for many years, until the battery finally gave out. The new unit is a bit smaller than the old, but still runs for many days between charges.
Written by a customer while visiting philips.com
Posted by: Shay133
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The speed/strength of the brush is OK. I wish it were a bit faster and stronger.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: drtike
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am disappointed with this new version. the handle is very light, the brush head quite small, the intensity of the vibrations feel weak. Not up to par with previous versions I've had.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 9, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Joesam
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the lightness of the equipment. The brushing speed is just right and it’s great for travel. I still need to buy a case for it though.
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not a quality electric toothbrush! It is like the cheap battery operated types!
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, March 8, 2026
Hi there, thank you for taking the time to share your feedback with us. We’re really sorry to hear that the toothbrush didn’t meet your expectations and felt more like a basic battery‑operated model — that’s definitely not the experience we want for you.
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Written by a customer while visiting philips.com