Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Catwomenvote
from San Francisco BayArea
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This brush is amazing and so easy to use. I had always used regular toothbrushes until recently my dentist recommended using an electric toothbrush to help me brush longer. Since I started my gums aren’t as sensitive as before and don’t bleed when I brush. I noticed my teeth feel smooth as if they were just polished. I’m really happy I got this now.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Yuko2013
from Mtl
Gender:Female
Verified Purchase:Yes
I simply let the brush do the work with a very slow hand movement.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Pattypooh
from Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product has many features and works great to get your teeth clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Terrible quality in all Philips sonicare brushes!
on July 25, 2024
Posted by: Ralphhimself
from Louisiana
Gender:Male
This is my third brush. They last right about a year and they break. And if it's over the 1 yr warranty you're screwed. Just cheap junk. They are great when they wor, till they don't. This 4100 turns in and vibrates but the brush no longer moves. Had it a year and two weeks! Built in obsolescence I suppose like everything else these days. I'll find another brand.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, July 25, 2024
Hi there,
Thank you for writing your review. This is not the experience we wish you to have with your Philips Sonicare Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook
(@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us
via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review. This is not the experience we wish you to have with your Philips Sonicare Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial 24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook
(@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us
via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great product, worth the price and the quality is.
on July 24, 2024
Posted by: Voochie
from New Jersey
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied with my Sonicare brush. It’s lightweight and easy to hold. The handle is a great weight for older people to hold onto and use properly.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ti P
from Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I Honestly really don’t like this toothbrush. This is my second sonic care toothbrush and I liked the first better. The first one I have was the 2100 and despite it only having one setting it was way more powerful than the 4100 even with the 4100 having 2 different settings.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, July 25, 2024
Hi there,
Thank you for writing your review, and we are sorry to hear that you are encountering a weak vibration issue with the Philips Sonicare 4100 Series Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear that you are encountering a weak vibration issue with the Philips Sonicare 4100 Series Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Sonicare 4100
on July 23, 2024
Posted by: henny penny
from niagara
Gender:Female
My toothbrush failed within 3 or 4 months of purchase. Complained to Sonicare and without any questions asked, they promptly sent me a new one. Great service!
I have since learned that in the event of problems, I must change the much cheaper, compatible toothbrush head with the proper Sonicare smart one for a while. Problem solved!
I would have preferred my old, simpler Sonicare brush however. Manipulation of the settings on this one, to my mind, is very finicky and difficult. But once set, they have been staying put for half a year or more already now.
I have since learned that in the event of problems, I must change the much cheaper, compatible toothbrush head with the proper Sonicare smart one for a while. Problem solved!
I would have preferred my old, simpler Sonicare brush however. Manipulation of the settings on this one, to my mind, is very finicky and difficult. But once set, they have been staying put for half a year or more already now.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Nimrodo
from Stockton, MO
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans well, easy to use. Replacement heads expensive.
I would recommend this to a friend!
Written by a customer while visiting philips.com