Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Ti P
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I Honestly really don’t like this toothbrush. This is my second sonic care toothbrush and I liked the first better. The first one I have was the 2100 and despite it only having one setting it was way more powerful than the 4100 even with the 4100 having 2 different settings.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, July 25, 2024
Hi there,
Thank you for writing your review, and we are sorry to hear that you are encountering a weak vibration issue with the Philips Sonicare 4100 Series Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear that you are encountering a weak vibration issue with the Philips Sonicare 4100 Series Toothbrush.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Sonicare 4100
on July 23, 2024
Posted by: henny penny
Gender:Female
My toothbrush failed within 3 or 4 months of purchase. Complained to Sonicare and without any questions asked, they promptly sent me a new one. Great service!
I have since learned that in the event of problems, I must change the much cheaper, compatible toothbrush head with the proper Sonicare smart one for a while. Problem solved!
I would have preferred my old, simpler Sonicare brush however. Manipulation of the settings on this one, to my mind, is very finicky and difficult. But once set, they have been staying put for half a year or more already now.
I have since learned that in the event of problems, I must change the much cheaper, compatible toothbrush head with the proper Sonicare smart one for a while. Problem solved!
I would have preferred my old, simpler Sonicare brush however. Manipulation of the settings on this one, to my mind, is very finicky and difficult. But once set, they have been staying put for half a year or more already now.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Nimrodo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans well, easy to use. Replacement heads expensive.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sparerib
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second purchase of this product from your company.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: AyJay
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] An electric toothbrush is so much better than standard, if used correctly. I have had other Sonic brushes in the past and they are a good product. The only concern I have is the on/off button is not too easy to distinguish. Other version had a deeper button that was easy to find. Otherwise, the current model is slim and nice.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Chops12
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I finally bought an electric toothbrush years after my dentist said I should. It's easy to use, and really gets your teeth and mouth clean, well within the 2 minutes it runs automatically.
Written by a customer while visiting philips.com
Posted by: Ottski1
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist said I was brushing my teeth too hard. I purchased a 4100 which has two settings. It has a vibration and lets you know you are brushing too hard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Remmil
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the way it cleans my teeth. Love the slim design.
I'd recommend it to anyone and everyone.!
I'd recommend it to anyone and everyone.!
I would recommend this to a friend!
Written by a customer while visiting philips.com