Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: Beach One
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great features, battery charge last over a week & numerous programable options. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Lasted a little over a year
on August 2, 2024
Posted by: Jan321
This toothbrush started turning itself on after about 14 months of having it. It would start buzzing in the middle of the night and often there was no way to turn it off. I would have to hide it in a drawer and pray for its death...or the death of the battery. I can't believe I've been dealing with this for two months. It needs to go in the garbage. This product should definitely last longer. The rubber over the button is also coming off. It's just poorly made. I always wipe it down after use, etc.
No, I would not recommend this to a friend.
Response from philips.comBy Simran Devkumar, Philips Consumer Care, August 3, 2024
Hi there,
Thank you for sharing your review with us. We are sorry to hear about your experience with the Philips Sonicare 4100 Series Sonic Electric Toothbrush.
We would like to inform you that all our Sonicare products come with a 2-year warranty. You can request a toothbrush exchange under warranty online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1
&Producer=philips&retailer=Philipssocial
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your review with us. We are sorry to hear about your experience with the Philips Sonicare 4100 Series Sonic Electric Toothbrush.
We would like to inform you that all our Sonicare products come with a 2-year warranty. You can request a toothbrush exchange under warranty online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1
&Producer=philips&retailer=Philipssocial
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: philsyes
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this by recommendation of my dental hygienist. It is very effective in thoroughly cleaning my teeth to eliminate my gum disease.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: nfbandmom1
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really love the Sonicare toothbrush. It gets my teeth really clean. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anna ETS
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like this product very much. It makes keeping my teeth healthy easy and effective. The beeps let me know when it's time to move to the next section of teeth to be sure they are all taken care of. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SaySay
Verified Purchase:Yes
[This review was collected as part of a promotion.] Stopped working after a week...registered product to warranty it out and the site is not user friendly to find where to warranty it out. Also after registering product it tells me there is nothing registered when I logged in.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, August 3, 2024
Hi there,
Thank you for writing your review and we are sorry to hear that Philips Sonicare 3100 Series Toothbrush stopped working.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review and we are sorry to hear that Philips Sonicare 3100 Series Toothbrush stopped working.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial24/7.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: ChittaChatta
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s my second one and I love it. It’s lightweight and has two settings. Charge lasts a long time. My dentist was happy!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Queen Bee 55
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the toothbrush but where is my introductory offer? A free head replacement?
I would recommend this to a friend!
Written by a customer while visiting philips.com