Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: BrushUser0816
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first few times, the toothbrush gives bizarre feelings :) But when you get used to them, you will realize that the result of brushing is amazing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Irmgard22
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My previous Sonic care had an inside well that collected spit and was hard to clean. This one has none and saves me that cleanliness worry
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Avip
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had a similar older version of this product that I used for many years but had to discard because the battery would not hold a charge. The new version is much better and with several improved features. I’m very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: iapandy24
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the higher speed of the brush. It could have been made easier to use to get to the higher speed.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cougar2
Gender:Female
Verified Purchase:Yes
Gentle pressure made my teeth tingle/tickle so much I gave up after only 4 uses.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 15, 2025
Hi Cougar2,
Thank you for taking the time to give us a feedback, we just want to let you know that we are more than happy to have you! We're sorry to hear that your having an issue using our tooth brush, this is not the kind of experience we want for our customers. You can also try this steps: If your Sonicare model has multiple modes, switch to a gentler or sensitive mode designed for people with sensitive teeth and gums,let the toothbrush do most of the work. Apply only light pressure and guide the brush over your teeth without pushing hard.
If this doesn't work or is there's anything else we can help you with please don't hesitate to reach out to us. We're available on Facebook (@Philips) and X (@PhilipsCare), Instagram. you can also reach out to us via the contact page:https://www.philips.ca/c-w/support-home/support-contact-page. we're glad to have you!
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for taking the time to give us a feedback, we just want to let you know that we are more than happy to have you! We're sorry to hear that your having an issue using our tooth brush, this is not the kind of experience we want for our customers. You can also try this steps: If your Sonicare model has multiple modes, switch to a gentler or sensitive mode designed for people with sensitive teeth and gums,let the toothbrush do most of the work. Apply only light pressure and guide the brush over your teeth without pushing hard.
If this doesn't work or is there's anything else we can help you with please don't hesitate to reach out to us. We're available on Facebook (@Philips) and X (@PhilipsCare), Instagram. you can also reach out to us via the contact page:https://www.philips.ca/c-w/support-home/support-contact-page. we're glad to have you!
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: ChaosTheory
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would recommend this electric toothbrush to anyone! It is fast, efficient, and it lets you know when you are brushing too hard. It also gives you 2-minute increments to brush in so that you are maximizing your time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Garciabuca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had Oral B for many years and thought a Phillips would be a step up but unfortunately it is a step down. Poor power and the black one stains easily in the bottom even with routine cleaning.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 14, 2025
Hello Garciabuca,
We are very sorry for your unfortunate experience with our products and thank you for letting us know. The satisfaction, quality and safety of our customers is our primary goal when developing new products, and you can be assured that Philips takes all matters reported to us regarding this case very seriously. If you need more information, you can contact us via social media, we are available on Facebook (@Philips) and Instagram (@Philips). Alternatively, you can contact our Philips Consumer Care team at https://www.usa.philips.com/c-w/support-home/support-contact-page.
Hope to talk to you soon!
Best regards,
Philips Consumer Care
We are very sorry for your unfortunate experience with our products and thank you for letting us know. The satisfaction, quality and safety of our customers is our primary goal when developing new products, and you can be assured that Philips takes all matters reported to us regarding this case very seriously. If you need more information, you can contact us via social media, we are available on Facebook (@Philips) and Instagram (@Philips). Alternatively, you can contact our Philips Consumer Care team at https://www.usa.philips.com/c-w/support-home/support-contact-page.
Hope to talk to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: SandyRedding,ca
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The price was right and the features were what I needed.
I would recommend this to a friend!
Written by a customer while visiting philips.com