Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/03 - White
Posted by: ChrissyP
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was excited to get this toothbrush with its multiple attractive features. But the charging stand made the brush somewhat difficult to charge, and honestly, this brush did not impress me as better than lower priced Phillips brushes I have owned in the past. I did not feel the extra expense provided more value. I also had problems with this one randomly beeping and annoying me.
I don’t use this brush any longer and am happy with a cheaper model.
I don’t use this brush any longer and am happy with a cheaper model.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Anonymous
Verified Purchase:Yes
Exactly as the title says... - would not buy again
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, October 7, 2024
Hi John,
Thank you for writing your review. We are sorry to hear about your experience with the Philips Sonicare 3100 Series.
All our Sonicare products come with a 2-year warranty. Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for writing your review. We are sorry to hear about your experience with the Philips Sonicare 3100 Series.
All our Sonicare products come with a 2-year warranty. Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: M Dub
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Wall Street Journal rated this electric toothbrush very high. I was in the market, so I bought it. Very disappointed. Vibration is so fast, so intense that it makes my teeth and mouth tingle wherever it touches. I'd replace with a less intense one if they let me.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, October 4, 2024
Hi there,
Thank you for writing your review regarding the Philips Sonicare Toothbrush. We are sorry to hear that you are not happy with its vibrations.
Please note that all our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here 24/7. https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review regarding the Philips Sonicare Toothbrush. We are sorry to hear that you are not happy with its vibrations.
Please note that all our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here 24/7. https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Plowguy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I rarely give 5 stars so this toothbrush works great I have a dentist appointment coming up we’ll see what happens then. This is my first electric toothbrush
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: tucciamym
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the many features, especially the alert if I’m brushing too hard. The more compact size and lighter weight is great. For a lower-end SonicCare it has all the features I want, except a travel case.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gammi
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second Philips toothbrush. I like the sleek feel and the vibration seems stronger. Very satisfied!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It’s by far the best toothbrush I’ve ever had.
on October 3, 2024
Posted by: Funer dude
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The size is close to a traditional toothbrush and doesn’t weigh much more either. It has a long battery life which is great also.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Better than I expected. Better than the competitio
on October 3, 2024
Posted by: Jimmy Mike
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve been using an electric toothbrush with rotating heads for years. When it came time to replace it I decided to try the Phillips 4100 series sonic. I’ve been pleasantly surprised. The smaller brush head makes it easy to clean hard to reach areas and the vibrations seem to work better than my prior rotating brush. This isn’t the top end model but it is great
I would recommend this to a friend!
Written by a customer while visiting philips.com