Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4 out of 5
4.4
(3,053 Reviews)
Open Ratings Snapshot
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product. 
(
2,200 out of 2,511
)
Best Buy Privacy Policy
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Customer Rating
1 out of 5
1
Not happy, quality is not good.
on July 14, 2025
Posted by: Firefly1230
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not great, i have used better sonicare brushes in the past. Feels too flimsy, already started making a loud noise within few weeks of use. The head have developed a play, it took my old brush 2 years ti get that problem, this brush got in 2-3 weeks. Not happy
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, July 14, 2025
Hello!

Thank you for bringing this to our attention. We're sorry to hear that your experience with the 4100 Series HX3681/24 Sonic electric toothbrush hasn't met your expectations. At Philips, we are committed to ensuring our products offer the highest quality and performance. The durability and noise issues you've encountered are not typical, and we would like the opportunity to address them. Please reach out to us so we can resolve this for you. Your satisfaction is crucial to us.

We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).

Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
expensive
on July 13, 2025
Posted by: Kim E.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brisel head replacements are way too expensive.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Full disclosure in marketing not a priority
on July 11, 2025
Posted by: JKLiv
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product takes some getting-used-to. But, it works well after gaining comfort. I am disappointed though in the promise that I would receive a free brush refill attachment on purchase only to find out that the offer had EXPIRED once I bought it. Bait-and-switch csuse me to reduce my rating by a FULL STAR.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
High quality electric toothbrush for a good price
on July 11, 2025
Posted by: Hornbeam
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using Philips Sonic toothbrushes for years, various models, and like them a lot. My previous toothbrush was a 6100. The 4100 works fine and cost less, a good value. It's pink, which is fun. Keeps my teeth in good shape, which is the main point.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great product
on July 11, 2025
Posted by: Dufus
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Honestly, I didn't think I'd like this at first. I've never used an electronic toothbrush and it felt very
weird at first. The roof of my mouth was so ticklish that I could barely tolerate it on the
Inside of my upper teeth. But in time I got used to it and I now love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
I love sonicare
on July 10, 2025
Posted by: Boibby
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very professional and polite I enjoyed the interaction
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
on July 8, 2025
Posted by: Bulldog 02
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I really like our new toothbrushes. They do an excellent job of cleaning and polishing. Sure glad we purchased them!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Good at 2 things and not just tooth brushing.
on July 7, 2025
Posted by: Frizzbie
I like the fact that it is also a water flosser and a great toothbrush.
Written by a customer while visiting philips.com
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