Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: Lion73
Verified Purchase:Yes
[This review was collected as part of a promotion.] We recommend this product
Easy to use
Helps gum and teeth care
Easy to use
Helps gum and teeth care
Written by a customer while visiting philips.com
Customer Rating
1
Not happy
on October 22, 2025
Posted by: Dpe12
Battery died in 2 1/2 months. I tried all advised debugging methods. It’s not worthy of the Philips Sonicare reputation. I’ve had Sonicare toothbrushes since the late 90’s.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 23, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
I like the 30 timer and the notification if brushi
on October 20, 2025
Posted by: happyteeth521
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recommend it to anyone who want a good toothbrush. It works exactly as described.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Matterhorn50
from Parksville, BC
Gender:Male
Verified Purchase:Yes
Great value for the money. Works perfectly, light, easy to handle, highly recommended. Supreme battery life.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Confident Consumer
from Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my sonicare toothbrush. It surpasses expectation, and outperforms all other “knockoff” brands I have tried in the past. I also like the fact that Philips brand is extremely transparent about what goes into making their products. I trust the brand. That’s peace of mind worth the extra money.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: BowPeep
from Richmond, TX
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I previously has a toothbrush like this and it went out on me so I was just replacing it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Effy7
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality of the Sonicare brand isn’t anywhere near what it once was. I had purchased a new 4100, a lower end model to be sure, since the one I had bought around 2020 didn’t disappoint. The moment I charged it up and turned it on I knew that the device had been significantly downgraded. It was like brushing my teeth with a toy. I bumped it up to full power, but it was still limping along. Needless to say I returned it. My husband did some surgery on my original 4100 and replaced the battery (not for the faint of heart), but my teeth and I are much happier.
Response from philips.comBy Alexandros, Global 247, October 13, 2025
Hello there.
We’re sorry to hear about your experience with the Sonicare 4100, and thank you for sharing your feedback with us. It’s disappointing to hear that the newer model did not meet the expectations set by your previous purchase. We appreciate your insight, as it helps us understand how we can improve our products to better serve our customers. If you have any additional comments or need further assistance, please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
We’re sorry to hear about your experience with the Sonicare 4100, and thank you for sharing your feedback with us. It’s disappointing to hear that the newer model did not meet the expectations set by your previous purchase. We appreciate your insight, as it helps us understand how we can improve our products to better serve our customers. If you have any additional comments or need further assistance, please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Yupyup
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not too pleased with this product. Don’t get me wrong, I love the Sonic toothbrushes and think they’re wonderful for my teeth. I had purchased the same model but it started to turn on by itself which got very annoying. So, I bought another and this one makes an odd vibration noise sometimes while using it and the detachable brushes don’t seem to lock in —or connect correctly— with the base. Disappointed. Should be a better product for this price.
Response from philips.comBy Alexandros, Global 247, October 13, 2025
Hello there.
We’re sorry to hear about the issues you've experienced with your Sonicare toothbrush, and thank you for bringing this to our attention. It’s frustrating when a product you trust and enjoy doesn't function as expected, especially considering the investment. We'd like to look into your case and see how we can assist you with these concerns, whether it's addressing the odd noise or the issue with the detachable brushes. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
We’re sorry to hear about the issues you've experienced with your Sonicare toothbrush, and thank you for bringing this to our attention. It’s frustrating when a product you trust and enjoy doesn't function as expected, especially considering the investment. We'd like to look into your case and see how we can assist you with these concerns, whether it's addressing the odd noise or the issue with the detachable brushes. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Philips Consumer Care.
Written by a customer while visiting philips.com