Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Posted by: Mill Hunky Mark
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had many different electric toothbrushes. This one is BY FAR the best!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Carinanana
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like it, but my mouth doesn't feel as clean as when i use a regular toothbrush
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love this product, much easier to brush my teeth!
on September 1, 2022
Posted by: Wonder Woman
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've always wanted an electric tooth brush and saw this one and got it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SS3838
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased my Philips toothbrush after trying Oral Bs. Philips was much more effective and easier on the gums.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cocker12
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is not powerful enough to adequately remove plaque . Being a RDH for 40 years I would not recommend to my patients
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 12, 2022
Hi,
Thanks for reaching out to us regarding your new Sonicare toothbrush. We are sorry to hear that it is not providing you with enough power and hope we can help! To help you transition to your new Sonicare power toothbrush, this model arrives with the EasyStart feature turned on. This feature gently increases the power over the
first 14 brushings to help you adapt to brushing with a Philips Sonicare toothbrush. Your Sonicare toothbrush also gives you the option to choose between low and high intensity, when you use the toothbrush for the first time, the default setting is the low
intensity. You can find instructions on how to change these settings from page 16 of the user guide: https://www.documents.philips.com/assets/20220211/92aa8b1c9d7a4b7c8f33ae3900ed49b7.pdf?_ga=2.166035006.1854849428.1662872656-991434097.1653378391&_gac=1.242534710.1662160443.EAIaIQobChMI64S2iZ73-QIVeo9oCR0-sQ97EAMYASAAEgJQLfD_BwE
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your new Sonicare toothbrush. We are sorry to hear that it is not providing you with enough power and hope we can help! To help you transition to your new Sonicare power toothbrush, this model arrives with the EasyStart feature turned on. This feature gently increases the power over the
first 14 brushings to help you adapt to brushing with a Philips Sonicare toothbrush. Your Sonicare toothbrush also gives you the option to choose between low and high intensity, when you use the toothbrush for the first time, the default setting is the low
intensity. You can find instructions on how to change these settings from page 16 of the user guide: https://www.documents.philips.com/assets/20220211/92aa8b1c9d7a4b7c8f33ae3900ed49b7.pdf?_ga=2.166035006.1854849428.1662872656-991434097.1653378391&_gac=1.242534710.1662160443.EAIaIQobChMI64S2iZ73-QIVeo9oCR0-sQ97EAMYASAAEgJQLfD_BwE
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: NotARobot
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had two previous toothbrushes with a white handle and base that plugged in. After a year or so, both died and would not recharge. Not sure why. Now this brush has a black handle and base. You no longer can plug it into a wall and instead need a USB port. Such is life in the 21st Century. I think the move has something to do with the environment. I am more interested to see if this one lasts any longer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It is light and able to take with me on trips
on August 31, 2022
Posted by: MS.TItan
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I give it a high 5 as I can feel the difference in cleaning my teeth. It lets me know if I am brushing too hard and makes sure that I Brush for 2 minutes, small beep when to change sides. This is awesome
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: 00jess24
Verified Purchase:Yes
[This review was collected as part of a promotion.] I liked using the toothbrush for the three weeks that it worked. Went to charge it and the green light came on but when I took it off the charger, it was dead. Doesn’t charge and doesn’t work.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 12, 2022
Hi,
Thanks for reaching out to us regarding your new Sonicare toothbrush. We are really sorry to hear that it does not appear to be working correctly and hope we can bring it back to life for you! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions, and check that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. Once fully charged for 24 hours, kindly try switching your Sonicare on again.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your new Sonicare toothbrush. We are really sorry to hear that it does not appear to be working correctly and hope we can bring it back to life for you! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions, and check that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. Once fully charged for 24 hours, kindly try switching your Sonicare on again.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com