Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, Deep HX3681/06 - Pink
Customer Rating
1
The product has no power, wish i never bought it!
on December 13, 2022
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brush is way too slow compared to my old philips brush i was intending to replace. The new brush has 2 speeds and both are way too slow to clean my teeth. I'm not using it, went back to the old brush and looking to replace it with another brand!!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 16, 2022
Hi,
Thanks for reaching out to us regarding your new Sonicare 4100 toothbrush. How disappointing that the toothbrush is too slow to clean your teeth to your satisfaction, we hope we can help improve the situation for you. Kindly make sure the handle has been fully charged for 24 hours with no interruptions. Check that the charger is not placed on a metal surface or close to other chargers, as this can interfere with the charging process. We hope the full charge will help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for reaching out to us regarding your new Sonicare 4100 toothbrush. How disappointing that the toothbrush is too slow to clean your teeth to your satisfaction, we hope we can help improve the situation for you. Kindly make sure the handle has been fully charged for 24 hours with no interruptions. Check that the charger is not placed on a metal surface or close to other chargers, as this can interfere with the charging process. We hope the full charge will help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
1
quit working, wont charge makes a buzzing noise b
on December 11, 2022
Posted by: Macget
Gender:Male
all it does is buzz tried charging same thing left it off charger overnight same thing buzz
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 16, 2022
Hi,
Thanks for reaching out to us regarding your Sonicare 4100 toothbrush. How unfortunate that your toothbrush will not work correctly, we are sorry to hear of the issues and hope we can help. Kindly fully charge the handle for 24 hours with no interruptions. Make sure the charger is not placed on a metal surface or close to the other chargers, as this can interfere with the charging process.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Thanks for reaching out to us regarding your Sonicare 4100 toothbrush. How unfortunate that your toothbrush will not work correctly, we are sorry to hear of the issues and hope we can help. Kindly fully charge the handle for 24 hours with no interruptions. Make sure the charger is not placed on a metal surface or close to the other chargers, as this can interfere with the charging process.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: George's mom
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have periodontal disease and these help keep my teeth clean
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TartanLady
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best toothbrush I have ever used. My teeth have never felt so clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Purplecj
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had many Sonicare toothbrushes over the years. We typically don't replace until the battery won't hold a charge, which takes a very long time.
This newest one works as expected. The handle is slimmer than any others we've had. The one issue has been that the brush heads we have don't always work with it seamlessly. They need to be pressed on more firmly than expected, and sometimes re-engaged, or the brush will stop vibrating or cut in and out.
This newest one works as expected. The handle is slimmer than any others we've had. The one issue has been that the brush heads we have don't always work with it seamlessly. They need to be pressed on more firmly than expected, and sometimes re-engaged, or the brush will stop vibrating or cut in and out.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: The tooth fairy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My Philips model 3100 toothbrush is easy to use--cordless, long battery life, and helpful timer. In short, it simplifies my brushing routine.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kritty
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush is very easy to use and does a great job cleaning my teeth. Our dentist recommended the toothbrush and my husband and I each bought one. I’m recommending the toothbrush brush to friends and family.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Donkey Hodey
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very please with the product and would recommend it to anyone. It is the second Philips Sonicare toothbrush I've owned. The first lasted me a very long time. It was time for an update.
Written by a customer while visiting philips.com