[This review was collected as part of a promotion.] Cheaply made . Brushes are no comparison to the more expensive models. Don't waste your money on these.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products, all feedback is always helpful for future changes and we are sorry to hear that it didn't meet your needs, we would love to help you find a way to assist you and settle on a better match. So let us kindly provide you with this LINK:https://www.usa.philips.com/c-m-pe/toothbrush-heads/latest#availability=instock&filters=FK_PHILIPS_SONICARE showing all available brushes for a potential match. If you still have more questions Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards. Philips Consumer Care
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi trthpaintr,
Thank you for sharing your feedback. We’re sorry to hear that you're not satisfied with the quality of the toothbrush.
We strive to maintain high-quality standards across all our products, regardless of price. If you're experiencing any specific issues or need assistance, please don't hesitate to reach out to us. We would like the opportunity to understand your concerns better and help resolve any problems you might have.
You can contact us via our Support Page (https://www.usa.philips.com/c-w/support-home/support-contact-page). Additionally, you can reach us on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), or Twitter (https://twitter.com/PhilipsCare).
We want to make sure you have a positive experience with our products.
[This review was collected as part of a promotion.] Very happy overall with our 4100 series toothbrush. Love the warnings for too much pressure, need new brush, timer and whatever else is on there and I don't recognize the sound!
[This review was collected as part of a promotion.] I purchased this replacement for my Sonicare which I owned for 10 years. I am basically using this new one as a "manual" toothbrush as it has no vibration. I am extremely disappointed. I have discarded the box as I trusted this new model would last as long as my last one. I am disabled and housebound and unable to return it. I've read all troubleshooting and many reviews and cannot solve problem.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products, we are really sorry that our product did not meet with your needs.If you still have more questions, we would like to help consideraring your position so that we can resolve this issue.We kindly invite you to please contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
[This review was collected as part of a promotion.] I have had this toothbrush for about a week. I have already noticed a difference since changing from my manual toothbrush. Brushing my teeth has gotten a lot easier and my teeth are visibly looking cleaner. The timer is also a great feature. Now I do not have to worry about not brushing long enough. Great product.
[This review was collected as part of a promotion.] I look forward to brushing now. I love that the toothbrush cleans my teeth so well, and I like that the timer lets me know how long I have been brushing.
[This review was collected as part of a promotion.] After two or three uses I've had to take the brush head off to clean the build up between the head and body. This causes the product not to properly to function.