Customer reviews from brother-usa.com
Brother - QL-820NWBC 5 in. x 5.7 in. x 9.2 in. 110 Labels/min Print Speed Ultra Flexible Label Printer - Black/Red
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
17
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
19 out of
19)
Customer Reviews for Brother - QL-820NWBC 5 in. x 5.7 in. x 9.2 in. 110 Labels/min Print Speed Ultra Flexible Label Printer - Black/Red
Customer Rating
5
Great label maker
on March 21, 2023
Posted by: Springles
from Long Island, NY
[This review was collected as part of a promotion.] Have been looking for a label maker for a little while and happy I got this one. This model is so easy to use and prints out great labels. I don't fully understand how it works, it doesn't use ink, but it looks amazing. The app is very easy to use but you could make labels straight from the machine without the need for the app. My son has been busy labeling everything in the house since we got it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
No Ink to Smear or Replace, Red Print is Sharp
on March 21, 2023
Posted by: Matt S
from PNW
[This review was collected as part of a promotion.] Overall, I am very happy with this printer. While setup was a little slow (more below), since then it's been easy to use, works great, and I no longer have to worry about ink drying up or smearing right after I print a label.
Running through the bullet points. The GOOD:
-NO INK. This is great.
-The red print looks sharp. It's bright and stands out
-Design software is free, does not require an internet connection to work, and is very Word like to use. Very little learning curve needed
-Software includes common templates or you can do your own thing-- even paste in pictures
-Lots of third party labels available that will work with this printer
-This works via USB, over WiFi, or on a network. Once it's added in, it's just like any other printer you're connected to, nothing special about connecting to it
-The printer has a built in cutter for cut-to-length labels, so it spits them out and snips them in seconds.
-NO INK. This is great.
-The red print looks sharp. It's bright and stands out
-Design software is free, does not require an internet connection to work, and is very Word like to use. Very little learning curve needed
-Software includes common templates or you can do your own thing-- even paste in pictures
-Lots of third party labels available that will work with this printer
-This works via USB, over WiFi, or on a network. Once it's added in, it's just like any other printer you're connected to, nothing special about connecting to it
-The printer has a built in cutter for cut-to-length labels, so it spits them out and snips them in seconds.
The MEDIOCRE:
-No one else seems to make the red/black thermal labels and they are about 20% more than Brother's black only labels, which are already markedly higher than the third party alternatives
-The software setup seemed needlessly slow. It wasn't that complicated (it guided you most of the way, very little user input needed), but it took 10-15 minutes instead of 2-3 minutes. However, this only has to be done once, no big deal
-Aesthetically, the printer looks a little clunky. However, it's not like printers are known to be fashion trendsetters
-This cannot print on "normal" thermal receipt paper, but I knew that prior to ordering
-No one else seems to make the red/black thermal labels and they are about 20% more than Brother's black only labels, which are already markedly higher than the third party alternatives
-The software setup seemed needlessly slow. It wasn't that complicated (it guided you most of the way, very little user input needed), but it took 10-15 minutes instead of 2-3 minutes. However, this only has to be done once, no big deal
-Aesthetically, the printer looks a little clunky. However, it's not like printers are known to be fashion trendsetters
-This cannot print on "normal" thermal receipt paper, but I knew that prior to ordering
The BAD:
-Nothing. I actually don't have any serious complaints or issues with this printer. Set up took a little bit longer than I thought, but wasn't technically complicated. Red/black labels are a bit pricier than I'd like, but tons of black label rolls are out there from third parties. This is a solid printer that is well made, has some cool features, and just plain works.
-Nothing. I actually don't have any serious complaints or issues with this printer. Set up took a little bit longer than I thought, but wasn't technically complicated. Red/black labels are a bit pricier than I'd like, but tons of black label rolls are out there from third parties. This is a solid printer that is well made, has some cool features, and just plain works.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Functional and practical!
on March 20, 2023
Posted by: TheDarkGnat
from Buffalo, NY
[This review was collected as part of a promotion.] When looking for a printer, one needs to look for one that is both functional and practical. The Brother QL-820NWBC Ultra Flexible Label Printer with Multiple Connectivity options fulfills both of those qualities. The 820NWBC is both light weight and tiny. It doesn't take up much room at all and is highly portable. I have moved it all over my building as I have needed to print various labels in different rooms. While I initially had it connected to my buildings WI-FI, I found myself using it more often with the bluetooth setting while connected to my phone. Connecting via bluetooth was quick and effortless. The Brother IPrint&Label app is easy to use and does a great job of allowing one to edit and print labels on the fly. Loading the labels into the printer was easy as the Quickstart guide was a breeze to follow. I was up and running in a matter of minutes. The labels print quickly and are great quality. The Brother QL-820NWBC Ultra Flexible Label Printer with Multiple Connectivity options is the perfect printer for printing labels at your desk or one the go. It is a definite ten in my book!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer
on March 20, 2023
Posted by: Squirrelmom1
from Atlanta
[This review was collected as part of a promotion.] I love using this brother printer as it is easy to setup and easy to operate. The labels come out clear and easy to read. I love using this printer for my work needs because of how easy it is to operate. I highly recommend using brother for your needs.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to use
on March 17, 2023
Posted by: Ericasb11
from Los Angeles
[This review was collected as part of a promotion.] Great little printer. I am not the most tech savvy person but was able to install myself. It was great and the color is nice and vibrant. I was already a brother user, we have two paper printers at home and I love the longevity of the ink. Great quality, great brand.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wow works great and easy to use.
on March 15, 2023
Posted by: sja711
from Arizona
[This review was collected as part of a promotion.] I recieved this Brother QL-820NWBC Ultra Flexible Label Printer with Multiple Connectivity options - Prints Red/Black Labels up to 2.4" Wide a few weeks ago and I am very pleased with all the functions, quality and ease of use. It prints professional quality labels that look great. I would recommend this printer to anyone.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great little printer
on March 14, 2023
Posted by: Rebel1661
from Palm Coast Florida
[This review was collected as part of a promotion.] This Brother label printer is very handy to have. It can use a variety of label types and sizes. This connects to Wi-Fi easily, and is compact and
easy to use. Handy for a small business or for personal use.
easy to use. Handy for a small business or for personal use.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Phenomenal
on March 14, 2023
Posted by: Austinn
from McMinnville TN
[This review was collected as part of a promotion.] The Brother QL-820NWBC Ultra is a great little printer. The most important feature to me was the ethernet port. The printer can be used through WIFI but not many manufacturers make a printer that can be wired. The printer was easy to configure on the network. The printer offers quick printing and boy does it print clearly! The printer will only use label stock made by Brother. However, there is continuous roll stock available. Again, hard to find continuous roll stock for these types of printers. The printer also offers 2 color printer, red and black. That is pretty sweet! This is a very economical printer, no ribbon to replace, no messy ink or
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com