Customer reviews from apc.com
APC - Back-UPS Pro, 1000VA/600W, Tower, 120V, 10x NEMA 5-15R outlets, Sine Wave, AVR, USB Type A + C ports, LCD, User - Black
Average customer rating
4.6
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
30
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
2
91%of customers recommend this product.
(
32 out of
35)
Customer Reviews for APC - Back-UPS Pro, 1000VA/600W, Tower, 120V, 10x NEMA 5-15R outlets, Sine Wave, AVR, USB Type A + C ports, LCD, User - Black
Posted by: Booneyrat
Verified Purchase:Yes
My old LS500 UPS finally grew weak and could not keep up with more demands,so I traded it in on this newer model.I hope it lasts as long as my old one did.
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Powerful unit with convenient features
on August 29, 2019
Posted by: ajinmn
from Woodbury, MN
[This review was collected as part of a promotion.] I have several other APC units in the 700-1500 VA capacity range. Recently, the battery on my SU700XLNET died, and rather than replace the battery again, I opted to try out this BR100MS. I like the black color much better than the tan of the old unit.
Wow! The difference is amazing. Newer technology brings a lot of nice features. The LCD display gives vital information about battery, load, and most importantly, estimated runtime. While the old UPS probably gave me longer runtime, this unit still has a 56 minute runtime with the iMac I have connected to it. Plenty for me, as power in my area is pretty reliable. Plus, it weighs less than half that of the 700XL (22 vs. 53 lbs) and is much smaller as well.
Additionally, when connected via USB to the iMac, the Energy Saver preference panel recognized the UPS with no other software. Checking "Show UPS status in the menu bar" and I now see the UPS status with battery % at the top of the screen all the time. Note that you must use the enclosed USB cable, as one end is an ethernet-like connector that plugs into the UPS communication port.
On the back are 10 outlets, 6 of which are battery backup. The other 4 can be used for devices like printers that don't need power during an outage. In fact, laser printers should NOT be connected to battery backup outlets, as they draw too much power and may damage the UPS. I am only using three of the outlets, so this is plenty for my needs.
The only hiccup I've had was when setting up the unit. Every UPS ships with the battery disconnected for safety, and must be connected before using. After removing the UPS from the box, I followed the instruction sticker to connect the battery. At first, I could not slide the side down per the instructions to gain access to the battery compartment. Then I realized the sticker itself was holding the access door in place. Removing the sticker allowed me to proceed well. While connecting the battery, a quick look revealed that replacing the battery should be a very easy process with no tools, unlike my other APC units.
I didn't think I'd like the LCD as much as I do, but its crisp display and simple interface (one button cycles the info displayed) make me want to keep checking all the stats, especially runtime. The display is a soft white (not blue), and shuts off automatically after about 30 seconds after pressing the button.
All in all, I'm very pleased with this UPS. I'd give it a 4.5 out of 5.
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Our go-to for remote employees
on August 27, 2019
Posted by: RichD
from Syracuse, NY
Provides the protection we want for our remote users. Is easily manageable and has a great form factor for its power.
Pros: Good Value, High Quality, Good Vendor Support
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Amazing
on August 16, 2019
Posted by: sally jane
from Ellisville, Ms
This product is absolutely amazing I love all the features!!
Pros: Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Sneaker240
from New Jersey
Verified Purchase:Yes
I have been a customer for a long time and have always loved APC backups. I purchased the BR 1000MS for gaming and a little extra protection. Was very easy to set up with the software. Product is beautiful with the front LCD to let you know what is going on. You can also access this in the software which is handy. Slim so you can tuck it anywhere. Plenty of outlets on the back for systems. This product is solid and I am very happy with it and will enjoy knowing I am protected for many years to come.
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great product, exceptional customer service
on July 22, 2019
Posted by: Rose
from New England
First impressions – On opening the box, the first thing I noticed was that all packaging is recyclable, bonus points in my book. Taped to the product was a printout of the quality assurance test done at time of manufacture, also impressive. Included are a 3 ft coax cable and a 6+ ft communication cable to connect to your Windows computer to run the PowerChute software which is downloaded from the website.
The UPS power plug is a 45 degree offset so that you can plug it into a regular wall outlet without blocking the other socket; this is extremely useful and seems to be a standard for APC. The cable is 6 ft so is a convenient length. To hook up the battery one of the side panels easily slides down to show two straps used to pull up the battery to plug in the remaining connector. Both features are much easier to use than a previous APC UPS I relied on for many years. There are 6 UPS plus surge outlets, 1 with adapter spacing, and 4 surge only outlets, one with adapter spacing. Ventilation grids are along the top and bottom of both sides. Dimensions are 14” l x 10” h x 4” w so can fit under a large desk but might interfere with your legs.
On connecting the battery and power plug and starting the unit, it goes into a self-test, checking power, battery connection and charge, and load on the system. There is a button to cycle through the displays of input and output voltage, charge, time left on battery, etc. There is also a button to mute the alarm, as well as a software setting to mute by time of day. Conveniently, I had a thunderstorm a few days after plugging my system in. I heard some clicking as the UPS presumably dealt with a slight fluctuation in power, but not enough to record an event. All in all, I’d say this is an excellent product based on my history of using UPS units for about 20 years.
Finally, customer service. It turned out that the product I got originally had a bad battery or connector. I left a message after hours on the website that I had a product problem and first thing the next morning I was contacted by Rebeca in tech support. The initial email had several tests for me to do which I attempted with varying results over a couple of days. As soon as I let her know I hadn’t managed to get any of them to work, she arranged to ship a replacement and send me a label to return the bad item. The service was prompt, professional, and cordial and I would expect that any issues that occur with their products would be handled in the same way. Having good support is as important as having a good product in my opinion and they get five stars from me.
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Perfect if you Live in Earthquake Country
on July 17, 2019
Posted by: Arcee
from Las Vegas
We use this product to hold up the household network router and the wireless security system. With the recent earthquakes in California that could be felt in Las Vegas, we were glad to have the ability to know that our security system would be working even if the utility power was interrupted. This is a great product that is produced by a great company.
Pros: Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Back-UPS Pro (BR1000 MS) every penny.
on July 4, 2019
Posted by: Larry G
from Lawton, OK
Nothing is more frustrating than a totally unexpected AC power outage. I experienced such an outage on Sunday June 30th when the electric company performed a routine replacement of a transformer in our area. The outage lasted 1/2 seconds but the Back-UPS was already functioning as it should supplying power to the connected devices.
I personally use the (BR1000MS) to both protect and supply AC power to our audio and video equipment since all of the components are clustered together.
As the owner of other APC.com backup products I am happy to say that this particular model is impressive.
Pros: Easy to Overclock, Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com