Customer reviews from Samsung US
Samsung - HW-Q900H 7.1.2 Ch Q-Series Soundbar and Subwoofer (2026) - Black
Average customer rating
4.9
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
66
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
55 out of
56)
Customer Reviews for Samsung - HW-Q900H 7.1.2 Ch Q-Series Soundbar and Subwoofer (2026) - Black
Customer Rating
5
YES!
on August 7, 2026
Posted by: CHASER
[This review was collected as part of a promotion.] Best decision I have made in a while! Thank you SAMSUNG
Written by a customer while visiting Samsung US
Customer Rating
5
Music to my ears
on August 4, 2026
Posted by: Geekedout
from Los Angeles, CA
[This review was collected as part of a promotion.] Picked up the Q900H to go with my Samsung TV and it feels like they were made for each other. Setup took maybe 5 minutes: turned it on, TV found it instantly, no fumbling with settings.
The way it works with the TV is honestly the best part. It comes with Dolby Atmos with up-firing speakers means movies feel like they're actually surrounding you instead of just coming from one direction, sound bouncing off the ceiling for that overhead effect. It's a totally different experience than the TV's built-in speakers.
Bass is deep and punchy. The subwoofer is awesome and dialogue comes through clean even during quiet scenes — no more riding the volume button between whispers and explosions. Everything just syncs up with the TV so well and it looks GREAT! Really glad I got them together.
The way it works with the TV is honestly the best part. It comes with Dolby Atmos with up-firing speakers means movies feel like they're actually surrounding you instead of just coming from one direction, sound bouncing off the ceiling for that overhead effect. It's a totally different experience than the TV's built-in speakers.
Bass is deep and punchy. The subwoofer is awesome and dialogue comes through clean even during quiet scenes — no more riding the volume button between whispers and explosions. Everything just syncs up with the TV so well and it looks GREAT! Really glad I got them together.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on July 28, 2026
Posted by: Jerick
[This review was collected as part of a promotion.] The clarity is solid. Also the bass is booming. It is easy to calibrate to the proper frequency. The connectivity is seamless. And the immersion is smooth.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best ever surround sound system
on July 24, 2026
Posted by: Sundy
from Hickory Hills IL 60457
[This review was collected as part of a promotion.] Great sounds good bass best surround 👌 clear voice sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loved it.
on July 23, 2026
Posted by: Dqsito
from Florida
[This review was collected as part of a promotion.] Love it but it stopped working :(
In the beginning it was great.
In the beginning it was great.
Response from Samsung USBy Samsung Solutions, July 23, 2026
Hello Dqsito,
Thank you for sharing the issues you are experiencing with your Samsung HW-Q900H Soundbar. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Thank you for sharing the issues you are experiencing with your Samsung HW-Q900H Soundbar. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Immersive
on July 20, 2026
Posted by: Josh
from Minneapolis, MN
[This review was collected as part of a promotion.] Playing any genre of game is completely immersive because of the layers of sound coming through. Money well spent
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
clarity and easy to use
on July 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] was very easy to connect to my TV and the sound was clear and precise
Response from Samsung USBy Samsung Solutions, July 21, 2026
Hi Dave East,
Thank you for purchasing the Samsung HW-Q900H and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Thank you for purchasing the Samsung HW-Q900H and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Bring on the boom
on July 13, 2026
Posted by: Shockme69
from Florida
[This review was collected as part of a promotion.] Upgraded from a bose 5.1 and figured a soundbar will atleast get me some noise cause we all know most tv speakers suck,omg this thing was loud so I had to go play on YouTube for the 9.1 sound files, I let the system adjust itself with the built In microphone and the bass hit and my windows were shaking, wife was mad but we watched days of thunder had to do the topgun thing and now she can't live without the soundbar.....lol
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US